1000 I-20 West
Arlington, TX 76017
Sales: 817-717-6411
Used Cars: 817-717-6765
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Arlington, TX that carry Toyota
Overall Rating:
3.6 (out of 5)
88% recommend this dealer
1774 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Make sure you know what's required for maintenance for
Make sure you know what's required for maintenance for servicing before you schedule and what is included in your Toyota Care plan (2-year/25,000 miles for purchased vehicles [every 6-months or 5,000 miles). Took my vehicle in for a 6-month since it keeps low miles. Service rep stated: 1) according to the system they didn't change my oil and they would be doing an oil change for free today (duh, it's included in my Toyota Care plan), and 2) they're going to do a $29 fuels system clean since he's helping me out with a free oil change today (I declined). Anyway, it sounds to me like this may be a common practice at this Service Center so make sure you know what's included for free already and what's required because it looks like they try to upcharge or upsell to customers they think don't know what's included/required. And you guys owe me a free oil change outside of my warranty since you didn't do it last time.
Dealer Response
We regret to learn about the confusion regarding your Toyota Care plan coverage and the maintenance experience you encountered. The situation you've described falls short of the transparent service that we strive to provide. Please contact Mike Book at mbook@vtaig.com so we can review your service history and address your concerns.
Maximum rating = 5
They were very friendly.
They were very friendly. Bought my tundra from them last Friday. Was a truck that I found o. Here and they matched the price.
Dealer Response
We are thrilled to hear about your positive experience with our team! Your kind words about our friendly service mean so much to us. We're delighted that we could help you find the perfect Tundra and work with you on the pricing to make it happen. Thank you for choosing Vandergriff Toyota for your vehicle purchase, and we hope you're enjoying your new truck!
Maximum rating = 5
teamwork service so bad, oil change service 3h no finish,
teamwork service so bad, oil change service 3h no finish, customer service say 45minute more than
Dealer Response
We are sorry to hear that you feel this way about your recent oil change experience. We understand your frustration. Your feedback about our team coordination is valuable to us, and we take these concerns seriously. We would appreciate the opportunity to discuss this experience further and work toward a resolution. Please contact Mike Book at mbook@vtaig.com so we can address your concerns directly.
Maximum rating = 5
When you visit Vandergriff Toyota you'll experience true Texas hospitality from the moment you walk in the door! We've become well known for offering Texas-sized deals on inventory and car maintenance and are dedicated to providing world-class service to each and every one of our customers. With one of the largest collections of new and used Toyota cars trucks and SUVs in the DFW area state-of-the-art Toyota Parts and Service Departments and an outstanding reputation for providing terrific customer service Vandergriff Toyota has become one of Arlington's premier Toyota dealerships. Visit us today at 1000 West I-20 in Arlington Texas.
Find out what your used car is worth with our appraisal tool.