Chuck Hutton Toyota

Found a Truck. They told me to put in a credit app. After that they kept giving me the run around, then ghosted me. Finally got a hold of someone 5 days later. Credit app was approved, but they sold the vehicle to someone else leaving me with -5pts to my credit score and no vehicle, was told they would get back to me if something came up. They are obviously only out to get their quota for credit apps. AVOID AT ALL COST!!

Five-stars to Chuck Hutton Toyota and sales-person David Sitton, I'm a very happy customer. Jeff Hall

I am writing to express my dissatisfaction with a recent car purchase agreement. I paid a $2,000 deposit for a vehicle that was supposed to be delivered November 2024. Despite this agreement, I have not received the car, nor have I been given any updates on its status. Repeated attempts to communicate with the sales representative and the dealership have been fruitless, often leading to unanswered calls or being directed to voicemail. The initial handling of my order also raised concerns, as the listing for the car remained online even after my purchase. Despite assurances that the vehicle was on its way, the only update I received was a vague notification of a possible delivery in early the following year, with no further details provided. My efforts to seek clarity or any sort of communication have been consistently ignored. This lack of communication and the dealership's refusal to refund my deposit when requested are completely unacceptable. I understand that delays can happen, but holding my money indefinitely without providing the promised product or service is unprofessional and appears to be a shady business practice. I am left with no choice but to seek a refund and pursue other options, as I have lost confidence in this transaction.