10415 Parkside Dr
Knoxville, TN 37922

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Sales: 855-894-0067

Used Cars: 833-892-3386

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Toyota Knoxville

Overall Rating:

4.5 (out of 5)

91% recommend this dealer

1247 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Best dealership in Knoxville.

Reviewed by Luann Smith from KNOXVILLE, TNNovember 24, 2025

Best dealership in Knoxville. Service Dept is top notch. Knowledgeable, friendly service for a great price. Will buy my next car right here. Numero Uno!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Luann, thank you so much for your feedback about Toyota Knoxville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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Maximum rating = 5

3.0 (out of 5)

I have a 25 rav 4 hybrid it hold 4.

Reviewed by Mark Hall from Knoxville, TnNovember 21, 2025

I have a 25 rav 4 hybrid it hold 4.5 quarts with filter . My dealer charges for 6 quarts they do not say if they use the last quart to flush out the engine . The charge 9.99 per quart .which online i see other dealers around the area sell 5.97 to 7.00 a quart .Even at 7.00 a quart with filter and crush washer with taxes around 52 dollars. I understand that not including labor . Which is around 25 to 30 dollars. Which your looking at 76 to 85 for a standard oil change . Why is Toyota of Knoxville charging 113 for a oil change normally. . Why do I feel like its highway robbery . What do they do with the extra quart im paying for and never see ?

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Mark, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (865) 312-6618 to share more details about your visit so we can make things right.

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Maximum rating = 5

5.0 (out of 5)

As always, Brandon was extremely helpful, kept me posted

Reviewed by Susan Fuller from Knoxville, TNNovember 21, 2025

As always, Brandon was extremely helpful, kept me posted on other things that needed to be done besides an oil change, and my car stays in really good condition.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Susan, we are pleased to hear of your experience with us here at Toyota Knoxville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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Maximum rating = 5

About Toyota Knoxville

As one of the premier car dealerships in East Tennessee Toyota Knoxville prides itself on treating customers like family. Our selection of new and used vehicles is unmatched by local competitors and we strive to bring the highest level of excellence to our customers. With our world-class facilities knowledgeable staff and significant focus on customer service we proudly represent the Toyota brand each and every day. Let us put you in your new vehicle today!

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