2525 E Stone Dr
Kingsport, TN 37660

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Sales: 855-348-6877

Used Cars: 855-352-5552

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Toyota of Kingsport

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Never heard back .

Reviewed by Ryan from Pearisburg vaApril 26, 2025

Never heard back . She was a absolutely a disgrace to the dealership. Absolutely a pathetic example.. don't expect much.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

2018 Jeep Renegade Limited Red Flag. Delamination

Reviewed by Tammi Bieniek from Johnson City TNNovember 05, 2022

Hello, I was interested in a 2018 Jeep Renegade Limited red with a grey/black interior. It's been on the lot since Feb 2022, so about 9 months. I'm not in a hurry to buy a car so I waited for the prices to come down. I went back in July researched the vehicle and noted that it had a very common delamination issue on the radio screen and also that it was part of a Mopar recall for the oil consumption. I called Jeep and gave the VIN # and was quoted $1515 to replace the radio and they would also take care of the Mopar oil consumption problem that was a software fix. So, I went there to look again yesterday. I asked about the radio and they told me they fixed it. I was super happy, asked to see the work order, because it looked like the screen was the same from back in July. So they couldn't come up with a work order or any paperwork saying that it was done. So I said that's fine I will get it fixed, please take the $1500 off the price and I will write a check and purchase. The comps of this car are in line with others that I researched that do not have this problem. The manager(?) came over, was visibly angry said we are too far away on numbers and said no. It's a really cute car, and I wish we could of came to an agreement. But the fact that they said that they replaced the radio and not giving any proof is a big red flag. So buyer beware of this place. If you do want to buy this car research the VIN on Mopar recall site to take it in and get the oil consumption fixed.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Insulting

Reviewed by None from None tnFebruary 05, 2022

Insulting. I asked about a 2019 Tacoma SR. The base msrp's at 43,228. Whe i asked the sellsman why they were asking 39+ thousand for it; his response was that they had to compete with Carvana and he had worked at their corporate office in Cincinnati. If you are trying to make up for all the inventory that you have that needs to shipped to urban areas then swap allocations. Don't try to punish your customers.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

I am sorry to hear of your unsatisfactory experience. Car pricing is strange right now. It has never been like this before, in the history of automotive retail. We look forward to improved supply chains and increased inventory.

Overall Facilities 5

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Toyota of Kingsport

Welcome to Toyota of Kingsport Kingsport's leading Toyota dealer. Toyota of Kingsport has a large selection of New Used or Certified Used Toyota vehicles like the Camry's, Corolla, Tacoma, Tundra, Rav4, Highlander, 4Runner, and Land Cruiser. Plus the Sienna and a huge selection of Toyota Camry and Highlander Hybrids and the groundbreaking Prius are available!

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