Toyota of Cool Springs in Franklin including address, phone, dealer reviews, directions, a map, inventory and more

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1875 W McEwen Dr
Franklin, TN 37067

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Sales: 888-224-0551

Used Cars: 888-692-8560

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Toyota of Cool Springs

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

1110 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I worked with Jim Gile a couple of years ago and purchase...

Reviewed by dolphuskSeptember 22, 2021

I worked with Jim Gile a couple of years ago and purchase a new Toyota, had a great experience. Our recent communication was in response to a letter for a trade in on my pervious purchase. Great people to work with, Jim got me a very quick response and even though I decided not to trade he didn't pressure me. When the time comes to purchase a car I will consider Toyota of Cool Springs first.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, we're thrilled to hear about your wonderful experience with us. Here at Toyota of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was an easy, no pressure buying experience. They had a...

Reviewed by Scott WSeptember 08, 2021

It was an easy, no pressure buying experience. They had a good collection of used vehicles and were very knowledgeable. They went above and beyond to make sure I was happy with my choice. I would recommend them without any hesitation

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

HI Scott, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Toyota of Cool Springs to have earned it. Have a great day.

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.2 (out of 5)

Not recommended at all, They are charging 3-5 k more than...

Reviewed by naveenreddyAugust 22, 2021

Not recommended at all, They are charging 3-5 k more than the MSRP and looting people. I just went there to take a look around and did not shop around other dealerships they somehow convinced me to buy the vehicle for 3k more than MSRP saying me this is how the market is and I blindly believe there words , I brought a base model which I did not like and they refused to exchange with in 3 days which they say is there policy but they won’t exchange and when I was shopping car for my cousin I came to know that the other Toyota dealerships in Nashville like Beeman Toyota is not charging any MARKET ASJUSTMENT PRICE , will never buy form them again lesson learned

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 2

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Toyota of Cool Springs

Toyota of Cool Springs located in Franklin serving Nashville TN is the destination for the latest Franklin Toyota dealer cars Hybrids trucks and SUVs. New Toyota vehicles at Toyota of Cool Springs embody the combination of performance luxury and styling that's unique to the Toyota brand.

From the fuel efficient Camry Hybrid to the sought after 4Runner SUV Toyota of Cool Springs gives you a chance to find the new vehicle that will truly be able to satisfy your needs and desires. In addition there's plenty of new Toyota inventory to make it as easy as possible for new car shoppers to find the precise vehicle to compliment their needs.

Ready to buy? Get a price quote before visiting the dealership.

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