1875 W McEwen Dr
Franklin, TN 37067

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Sales: 888-224-0551

Used Cars: 888-692-8560

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Toyota of Cool Springs

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

1545 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

It was a painless process.

Reviewed by SOLDBYMICKIEJune 20, 2025

It was a painless process. I called my sales guy ALAN SUPERMAN with my issue needing to make a good decision after an insurance claim, and a few hours later he had great solutions for me. He made the process so easy and I am very happy with my new ride.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Alan did a great job taking care of me.

Reviewed by maxq104June 14, 2025

Alan did a great job taking care of me. He ordered a new vehicle from the factory for me, and it arrived in only 3 weeks. It had all the features and options I had requested. Thank you, Alan!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, we are pleased to hear of your experience with us here at Toyota of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Alan truly is a superman in every way.

Reviewed by stephenradamsJune 12, 2025

Alan truly is a superman in every way. Felt like he was a great friend.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Toyota of Cool Springs

Toyota of Cool Springs, located in Franklin serving Nashville, TN, is THE destination for the latest cars, Hybrids, trucks, and SUVs. New Toyota vehicles at Toyota of Cool Springs embody the combination of performance, luxury, and styling that's unique to the Toyota brand.

From the fuel efficient Highlander Hybrid to the sought after 4Runner SUV, Toyota of Cool Springs gives you a chance to find the new vehicle that will truly be able to satisfy your needs and desires. In addition there's plenty of new Toyota inventory to make it as easy as possible for new car shoppers to find the precise vehicle to compliment their needs.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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