3145 Airport Hwy
Alcoa, TN 37701

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Sales: 877-957-0215

Used Cars: 844-339-1328

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Rick McGills Airport Toyota

Overall Rating:

4.7 (out of 5)

98% recommend this dealer

1212 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Only complaint I have is that I did not know until I was

Reviewed by rankinfJanuary 14, 2026

Only complaint I have is that I did not know until I was leaving with my new car that it did not come with a charging cable. But other than that it was a seamless process.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your experience with us. We’re glad to hear that your purchase process was seamless and that you’re enjoying your new vehicle. We do apologize for the confusion regarding the charging cable and appreciate you bringing this to our attention. Your feedback helps us improve our communication so we can better set expectations for our guests. Please don’t hesitate to reach out if there’s anything we can assist you with—we’re always happy to help!

Overall Experience 4

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Maximum rating = 5

5.0 (out of 5)

Nick Morrow was amazing!

Reviewed by JS from Maryville,TNJanuary 05, 2026

Nick Morrow was amazing! Great guy did a fantastic job helping my husband and I come to a decision about our new car on New Year’s Eve! He was patient and professional and answered all of our questions rode in as many cars as we needed to test drive. When it stretched into many hours Nick continued to be patient even though he had a date later he stayed late to make sure we were happy with our purchase. Great sales guy!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to share your experience! We’re thrilled to hear how helpful Nick Morrow was in assisting you and your husband with your new vehicle purchase on New Year’s Eve. Nick’s patience, professionalism, and dedication to making sure you were completely comfortable with your decision truly reflect the level of service we strive to provide. Staying late to ensure your happiness speaks volumes about his commitment to our guests. Congratulations on your new car, and thank you for choosing Rick McGill’s Airport Toyota—we look forward to serving you again in the future!

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

They did a diagnostic check on my 2021 Venza and

Reviewed by Lawrence from Vonore TNDecember 27, 2025

They did a diagnostic check on my 2021 Venza and determined I needed a new battery. They did an excellent job communicating with me throughout the whole process. I was very satisfied

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for taking the time to share your experience! We’re glad our team was able to quickly diagnose the battery issue on your 2021 Venza and keep you well informed throughout the process. Clear communication and customer satisfaction are very important to us, and we truly appreciate your kind feedback. We look forward to assisting you again in the future!

Overall Facilities N/A

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Maximum rating = 5

About Rick McGills Airport Toyota

Rick McGill's Airport Toyota is your full service Toyota dealership. We are a locally owned dealership that is conveniently located by downtown Knoxville and the University of Tennessee. Our number one priority is our customer's satisfaction. Our experienced staff will help you with your car needs, from car repairs, finance options or a new car, you can count on us! We are proud to serve the Alcoa, Knoxville, Louisville and surrounding areas with quality vehicles. With over 200 new Toyotas on our lot, we are sure that you will find the car, truck or SUV that fits your style and budget. Let our finance specialist help you get into the new or used car of your dreams. They will find you a competitive rate and build you the best finance package available for your credit.

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