Peter Boulware Toyota of Columbia

Inquired about purchasing a new Prius. Advertised price was $31,836. I made an appointment to see the car, but before wasting my time, I decided to ask for the out the door price. It came to over $35k! They tacked on nearly $4k in fees, including a "Boulware fee". I canceled my appointment and told them to forget it. I spoke with 2 other dealerships and neither one tacked on these type of fees that I could see. Total rip off!

Looked at a $16k used car. The vehicle had not been cleaned whatsoever. While inspecting it, I asked the salesperson if it had been detailed, and he claimed it had. I tested him just to see the honesty of the dealership. I found A CHERRY STEM IN THE CENTER REAR CONSOLE AND DRINK RING SPOTS IN THE CUPHOLDERS. The leather seats were absolutely dirty and buttons were untouchable. The salespeople were polite and friendly but appear to say anything to secure the sale. Needless to say, I did not buy the vehicle. Dealers need to get their cars prepped for sale and not rush the inventory out the door.

Bought a new car there and called two days later to talk to sales manager and left 4 messages and no one every called back. That's very rude an unprofessional. Do not go to this place to buy anything. Don't care about customer.