Spartanburg Toyota

The staff was great to deal with and the facility is very nice inside. Also love the cafe.

I have two Toyotas. I only take my vehicles to Toyota dealerships. Both cars get regularly serviced at 6 months or 5,000 miles. My Camry was last serviced on 4/27/24 and they said my battery was good. Today, 7/1/24, my car would not start. Open the hood, it is completely corroded. We could not clean it off, change it or charge it I called and asked how they missed it? I was told to get it towed so they can look at it and let them know when we arrived. Since I was not going to be with the tow truck, I tried to phone and let them know. The "customer service rep" was extremely rude and refused to transfer me. She also stopped answering my calls so I had to get my husband to call. Fast forward to picking up my car. The service rep said my car's battery was to the point it was about to explode. He stated that my battery, both terminals were severely corrosive and I needed new one. I also needed a new belt. Mind you, I always get whatever they recommend. When I questioned how it was missed, I was told that a battery can go that bad in a week. Ok. I wouldn't recommend this place to wash my car, let alone, repair it! Poor customer service, crappy service and overpriced. I had to pay $665.17 for something they missed & almost caused me my life! Buyer beware.