Grieco Toyota in East Providence including address, phone, dealer reviews, directions, a map, inventory and more

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415 Taunton Ave
East Providence, RI 02914

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 5:00pm

Reviews of Grieco Toyota

Overall Rating:

4.7 (out of 5)

92% recommend this dealer

218 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

What a nightmare

Reviewed by Layna Lemay from BethlehemJuly 25, 2022

I recently bought a car from Graco Toyota and it has been nothing but a nightmare. They started lying from the beginning with changing the price after I signed papers. They sold me a car with a melted dashboard and refused to fix it. They also reported to Carfax that they did oil changes and cabin filter changes which they didn't either. This is the worst experience of my life.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 2

Customer Service 2

Buying Process 2

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Poor customer service

Reviewed by John from MaJuly 10, 2022

I made anappointment to see advertised car. Three different people called to confirm. A text message came an hour before appointment. Got there and car had been sold day before. Tried to sell me something else. Walked out . Car is still being advertised

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Paul Balay, General Manager, via email at pbalay@griecoag.com.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Totally Dishonest and Fraudulent

Reviewed by Ladydy from WarwickJune 13, 2022

Totally dishonest and not reputable. They confirmed over the phone they had a vehicle I was interested in and when I got there the vehicle did not exist and they tried talking me into a lower model. The sales manager Richard tried to say I spoke with the Corporate office which I did not - it was a local number. He told me they will say anything to get a customer in the door. I would run away from this dealership!!!!!!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com and they will be happy to speak with you

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Grieco Toyota

At Grieco Toyota our goal is to exceed your expectations at all times. The moment your walk into our showroom we intend to help you find a new or used car you'll love.

If you buy or lease a vehicle from us you're getting quality maintenance with certified Toyota parts that are also available for purchase. You'll know your vehicle is in good hands from beginning to end.

Our Toyota lease and loan specialists take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs. Grieco Toyota can easily be contacted online or by phone. Or swing by and see us in person.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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