415 Taunton Ave
East Providence, RI 02914
Sales Department
Sun | 12:00pm – 4:00pm |
Mon | 8:30am – 8:00pm |
Tue | 8:30am – 8:00pm |
Wed | 8:30am – 8:00pm |
Thu | 8:30am – 8:00pm |
Fri | 8:30am – 6:00pm |
Sat | 8:30am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 7:00pm |
Tue | 7:30am – 7:00pm |
Wed | 7:30am – 7:00pm |
Thu | 7:30am – 7:00pm |
Fri | 7:30am – 6:00pm |
Sat | 7:30am – 5:00pm |
See all dealerships near East Providence, RI that carry Toyota
Overall Rating:
4.7 (out of 5)
92% recommend this dealer
218 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
What a nightmare
I recently bought a car from Graco Toyota and it has been nothing but a nightmare. They started lying from the beginning with changing the price after I signed papers. They sold me a car with a melted dashboard and refused to fix it. They also reported to Carfax that they did oil changes and cabin filter changes which they didn't either. This is the worst experience of my life.
Maximum rating = 5
Poor customer service
I made anappointment to see advertised car. Three different people called to confirm. A text message came an hour before appointment. Got there and car had been sold day before. Tried to sell me something else. Walked out . Car is still being advertised
Dealer Response
We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Paul Balay, General Manager, via email at pbalay@griecoag.com.
Maximum rating = 5
Totally Dishonest and Fraudulent
Totally dishonest and not reputable. They confirmed over the phone they had a vehicle I was interested in and when I got there the vehicle did not exist and they tried talking me into a lower model. The sales manager Richard tried to say I spoke with the Corporate office which I did not - it was a local number. He told me they will say anything to get a customer in the door. I would run away from this dealership!!!!!!
Dealer Response
We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com and they will be happy to speak with you
Maximum rating = 5
At Grieco Toyota our goal is to exceed your expectations at all times. The moment your walk into our showroom we intend to help you find a new or used car you'll love.
If you buy or lease a vehicle from us you're getting quality maintenance with certified Toyota parts that are also available for purchase. You'll know your vehicle is in good hands from beginning to end.
Our Toyota lease and loan specialists take the stress out of the situation and work to make sure you have a pleasurable experience while also meeting your financial needs. Grieco Toyota can easily be contacted online or by phone. Or swing by and see us in person.
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