2020 W Liberty Ave
Pittsburgh, PA 15226

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Rohrich Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

do not use their service dept.

Reviewed by toyota owner from pgh paOctober 04, 2023

say as far away from this inept service dept as you can. they do not know what they doing. sevice very lacking on safety components.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Do not trust them

Reviewed by Jpearson from Carnegie PAAugust 17, 2022

I test drove and put a deposit on a used car on Thursday. Was told the car needed inspected and it would be ready on Saturday. Texted Saturday morning to ask for an update no response. Called before close got connected to my salesman. He was either asleep or inebriated, put me on hold to talk to his manager. Told me the car wasn't ready yet. Maybe Monday. No contact monday. Tuesday I get a text. Sorry can not sell you the car. U call. He texts can't talk only text. I say call. I call sales manager who does not know why they can't sell it. Has salesman call...he could barely talk. Slurring words and drifting off. I wanted my money back. Tried to call general manager but got sent to sales manager. He said he will get me in a car no need to give the money back the other car failed inspection. Has another saleman call. Got told by him they sold the car to someone else on Saturday even though I put the deposit on it!! They could of just been honest. There was no need to lie. I will never trust this place again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Buy elsewhere

Reviewed by John from Pittsburgh, PaJuly 21, 2022

They were to checkup on 2022. I never received a report of what was done. Mike was the salesperson. A few weeks later, received a malfunction warning, take to dealer. I took the vehicle in, waited 21/2 hours. Before I drove off the lot noticed malfunction warnings still on. I complained to the salesperson, he was occupied with a potential buyer. I was ignored. I never received a report of what was done to the vehicle. Months later, received a report that my floor mats were inspected. Rohrich will provide false reports, go to another dealer if possible.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Rohrich Toyota

Rohrich Toyota is the largest and oldest single-owner dealer in the Tri-State area with a reputation built on customer satisfaction. We keep only the best of our trade in products and recondition them to meet our high standards. However we keep in mind that they must be priced competitively. Our sales people are trained to treat all customers with the respect that they deserve.

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