19045 Perry Hwy
Mars, PA 16046
Sales Department
Sun | Closed |
Mon | 9:00am – 8:00pm |
Tue | 9:00am – 8:00pm |
Wed | 9:00am – 8:00pm |
Thu | 9:00am – 8:00pm |
Fri | 9:00am – 5:00pm |
Sat | 9:00am – 5:00pm |
Service Department
Sun | Closed |
Mon | 7:30am – 8:00pm |
Tue | 7:30am – 6:00pm |
Wed | 7:30am – 6:00pm |
Thu | 7:30am – 8:00pm |
Fri | 7:30am – 6:00pm |
Sat | 8:00am – 5:00pm |
See all dealerships near Mars, PA that carry Toyota
Overall Rating:
3.9 (out of 5)
96% recommend this dealer
569 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I bought my Honda Ridgeline recently at Baierl Toyota.
I bought my Honda Ridgeline recently at Baierl Toyota. I traded my 2004 tacoma ext. cab 4x4 for it that I felt was in good condition with very low miles. I was low balled on its value but finally settled on a price. Being a Toyota dealer ship I felt I should have gotten a better deal. I was told that my truck was ‘20 years old’ and its value wasn’t there. When I was transferring the title the title clerk had my trade $500 less than what was agreed on. It was questioned and given back. In the end I was given $4500 for my 20 year old trade that was put on the lot days later at $13865? Where’s the honesty there. I’m waiting for a response. Thanks, DLB.
Dealer Response
Dan, thank you for taking the time to share this feedback. I'm sorry to hear about your experience with the trade-in process. We strive for transparency and fairness in our dealings, so it's unfortunate to read this feedback. Please reach out at your convenience so we can discuss this further and address any concerns you have. Thank you. Jordan Novak - Sales Manager - jordannovak@baierl.com
Maximum rating = 5
We bought a car here and the experience wasn’t too bad,
We bought a car here and the experience wasn’t too bad, but would probably go elsewhere. We met with a gentlemen that we schedules ahead of time. Probably about 4-5 days. When we arrived the salesmen couldn’t tell us a thing about the car. I had to go onto the website and look up all the features. It was a used car, and wasn’t a Toyota, but my lord do some research first. After we decided we wanted to the finance guy was for the most part great. We said we didn’t want the warranty, then magically they came back with a lower APR and said it would be $3 more a month than originally quoted. Problem was they positioned in such a way that they didn’t tell us what it would be with the new APR, and went ahead and just added the warranty. Kinda slimy of the guy, but I understand everyone is in sales and it’s competitive out there and warranties are a way of keeping businesses afloat. My wife and I decided to cancel the warranty, I called 3-4 times with no call back. Finally wrote the manager and got a call back. Turns out if we cancel the warranty I just gets taken off the principal and doesn’t lower out monthly payment. Whatever.. lesson learned won’t be going back or recommending to friends.
Dealer Response
Steve, thank you for sharing your experience. I appreciate you giving me the opportunity to address your concerns yesterday. If you have other questions or if I can help with anything else, please feel free to contact me directly. Thank you. Jordan Novak - Sales Manager - jordannovak@baierl.com
Maximum rating = 5
Alex Danley was the best at getting us into a new Toyota
Alex Danley was the best at getting us into a new Toyota RAV four vehicle
Dealer Response
Hi John, thanks for the feedback. We'll see you next time!
Maximum rating = 5
Baierl Toyota is proud to be a one-stop shop for all things Toyota in the Cranberry Twp PA area. In addition to our world-class selection of vehicles we also have a full service department on site and offer financing. Whether you're shopping for a vehicle are looking for financing or need to get your vehicle in for service look no further than Baierl Toyota. The customer always comes first at Baierl Toyota and we are always looking for ways to help you get you the most for your money. At Baierl Toyota we are driven to be better.
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