Toyota of Erie

While visiting Erie from Maryland, I scheduled my regular oil change at Erie Toyota. Before even speaking to anyone, it was surprising to see that a full tire alignment was recommended on the overhead screen. After my oil change, one service technician showed me a diagram of my tires and pointed out several areas with low tire tread. When I told him I didn't want the service because my new tires were only three weeks old, and had been balanced and checked during purchase elsewhere, attendant said he would return with my paperwork. A second tech later returned with that paperwork. I noticed all tires were now rated as 10s and he recommended that I arrange for my future alignments where I purchased the tires. When I questioned a third person about this overselling alignment request, I was told it was due to the strip my car passed over into the garage. Baloney! Upon leaving the dealership, I drove my car to a flat road and tested the alignment by taking my hands off the wheel. As expected, the car continued perfectly straight, without veering to either side. In addition to this difference in service, I noticed that all of the service reps and staff were different from my last visit. 

Very good to deal with and helpful ...explained all functions of the new vehicle...thanks

Wonderful experience working with an experienced work force. Brad Harris our sales associate, was accommodating without putting undo pressure on our potential purchasing decision. We ended up purchasing a new 2024 Tacoma. The truck hasn’t disappointed, and well worth the money invested. Years of dependability with several safety features was the final selling point.