122 W Swamp Rd
Doylestown, PA 18901

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Sales: 267-884-0082

Used Cars: 267-327-4920

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Thompson Toyota

Overall Rating:

3.4 (out of 5)

92% recommend this dealer

664 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Advertising a 2024 Tacoma for low price and when I

Reviewed by Yogi Toga from Allentown PAAugust 21, 2024

Advertising a 2024 Tacoma for low price and when I inquired about they said it was sold. 5 days later still on cars.com

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Always loved service team.

Reviewed by karenbelliMay 14, 2024

Always loved service team. We’ve been customers for over 30 years. Recently purchased a car, salesperson, JQ Effinger, was personal and professional, super experience, great dealership too.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for the positive feedback! We appreciate you recommending Thompson Toyota!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Thompson was excellent with my order up until the moment

Reviewed by bluescreen.lifeJanuary 04, 2024

Thompson was excellent with my order up until the moment I arrived for paperwork and financing. Then they started dragging their feet, made me come back days later and blamed me for it (I'd agreed to finance; the general manager said they "expected" me to come in with a check) and then, when I returned on a work day, they made me wait for upwards of an hour with no explanation. The sales manager Jim was needlessly defensive, but the worst was the finance guy, Mike. I've never dealt with anyone less communicative, less outwardly caring, less willing to explain anything, with no apologies for any of it. It's been more than a month since my purchase and nobody has called me up to ask how I'm liking the car. I hoped I could go back to Thompson for service, but this entire experience has really turned me off the dealer.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We're sorry to see this review come through. If you'd like to speak with our General Manager, Julius, about your experience, he would be happy to speak with you (267) 898-2701

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Thompson Toyota

We have a strong and committed sales and service staff with many years of experience satisfying our customers' needs. Located in Doylestown Pennsylvania the staff at Thompson Toyota will help you find the new Toyota or used vehicle vehicle you want.

Come on in and take a test drive! Our sales staff will help you find that new Toyota or quality used car that you have been searching for.

We are conveniently located on Route 313. The entire staff at Thompson Toyota looks forward to serving you!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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