950 NE Hogan Dr
Gresham, OR 97030
Sales: 503-667-1135
Used Cars: 503-667-1135
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 8:00am – 9:00pm |
| Tue | 8:00am – 9:00pm |
| Wed | 8:00am – 9:00pm |
| Thu | 8:00am – 9:00pm |
| Fri | 8:00am – 9:00pm |
| Sat | 8:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 7:00pm |
See all dealerships near Gresham, OR that carry Toyota
Overall Rating:
4.7 (out of 5)
93% recommend this dealer
1942 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Klayton was very helpful and got my car serviced quickly.
Klayton was very helpful and got my car serviced quickly. I would recommend him for his courtesy.
Maximum rating = 5
Dan did a great job, but regarding my experience, it was
Dan did a great job, but regarding my experience, it was mixed. I brought the vehicle in for ceramic coating. Which I feel was done adequately. But it was also brought in for issues with the speakers rattling. I showed dan the rattle, he said he heard it and I wasn't crazy. He assured me they'd get it figured out. They had the vehicle for 2 or 3 days. Somone from service called me to ask for an additional day to figure out the speaker rattle issue. The day after they asked for another day. They called me, to say they figured out what the issue with my speaker was and my vehicle was ready. I asked Dan what the issue was, he said there was something loose in the door pannel and they installed a "door pannel kit" to address vibration. He even sent a tech out to double check, there was no audible vibration and assured me for a second time, the rattle/vibration issue was gone. I showed up and took possession of my vehicle. I then played 2 songs, only to immediately notice the rattle in the speak was still present. Unfortunately, I didn't have the time to spare, so I had to leave. So. This issue was definitely not resolved, despite being told more then once it was. Lastly. When I financed the vehicle. I was sold a full clear wrap paint protection. To which I found out was already installed on the vehicle. So the cost of an additional clear wrap was added to the financing. I was told this would be refunded to the bank. But I am unsure of how this will be rectified. Overall, there seems to be some small issues in service. Regarding the " speaker fix" and selling things to customers that wete already installed on the vehicle. But everyone was very polite and tried they're best to be helpful. I feel 3 out of 5 stars accurately represents my experience with Gresham toyota so far. Don't be too hard on Dan, it's not his fault the tech didn't fix the issue and told him it was fixed. Nor was it his fault regarding the clear wrap issue. Dan did a good job.
Dealer Response
I appreciate your detailed feedback and understanding tone. I'm sorry to hear that the speaker issue wasn't resolved and for any confusion regarding the clear wrap charge. We take these concerns seriously, and I’d like to ensure everything is fully addressed to your satisfaction, but I will need to get your information to look into this. Please get in touch with me at the email address below with your full name and phone number. Also, when you contact me, please list the name "tstill14" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com
Maximum rating = 5
Douglas was very helpful and patient.
Douglas was very helpful and patient. He provided us with great customer service. Definitely coming back.
Maximum rating = 5
Welcome to the Gresham Toyota! Whether you are looking for a new or used Toyota car, truck, or SUV you will find it here. We have helped many customers in or near Gresham, Portland, Beaverton, Gladstone and Wilsonville find the Toyota of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gresham Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. As a premier Oregon Toyota dealer, we have a huge selection of new and used vehicles from which to choose. Gresham Toyota online and offline customers enjoy vehicle specials every day. We offer Toyota service & parts, an online inventory, and outstanding financing options. Ready to set up a test drive? Visit our Toyota dealership near the Portland area in Gresham, OR today!
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