See all dealerships near Grants Pass, OR that carry Toyota
Overall Rating:
4.6 (out of 5)
86% recommend this dealer
97 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
just now New We can't say enough good things about
just now New We can't say enough good things about Grants Pass Toyota! Salesman Cameron B. could not be better, what a good guy. Mathew M. in finance and warranty explained things well without pressure. They helped us find our best value in all aspects. No haggling, it is like going to the old "Fleet Sales". We would say 100%, go to Grants Pass Toyota, find Cameron B.
Dealer Response
Thank you so much for the wonderful feedback! We’re grateful for your kind words about Cameron B. and Mathew M.—Cameron will be thrilled to hear how much you appreciated working with him, and we’re glad Mathew made the finance and warranty process clear and pressure-free. Providing a straightforward, no-hassle experience and helping our guests find the best overall value is exactly what we strive for. Thank you for your strong recommendation and for choosing Grants Pass Toyota!
Maximum rating = 5
I’m not sure about everyone else, but I was told the
I’m not sure about everyone else, but I was told the price was non-negotiable. For a used car—really? So does that mean everyone buys their vehicle at the listed price? I’ve also heard that a survey conducted some time ago showed that about 60% of buyers prefer not to go back and forth over pricing. I guess it is my bad because I am the rest of the 40%. I’ve been to several dealerships in Medford, and they would at least take a few hundred, if not a thousand, off the price. I even showed the salesman that the vehicle was priced slightly above market value. However, he didn’t seem interested in making a deal and appeared eager to send me on my way. I rarely write reviews, and I have great respect for hardworking salespeople—but this time? Thumbs down.
Dealer Response
Thank you for taking the time to share your honest feedback. We understand that pricing expectations can vary, and we truly respect that not everyone prefers a non-negotiable approach—your perspective is completely valid. Our pricing philosophy is built around transparency and market-based values so that every guest is offered the same fair price from the start, but we recognize that this isn’t the right fit for everyone. We’re sorry to hear that your experience felt dismissive, as that’s never our intention. We genuinely appreciate your feedback and would welcome the opportunity to discuss your concerns further if you’d like—our goal is always to treat every guest with respect, whether or not we earn their business.
Maximum rating = 5
A couple of weeks ago, I visited this dealership for a
A couple of weeks ago, I visited this dealership for a routine oil change, and my experience turned out to be far better than I could have imagined. During the service, something unexpectedly broke on my vehicle. and the team immediately took full responsibility and assured me they would take care of everything at no charge. Not only did they repair the issue completely free of charge, but they also provided me with a rental car for five full days at no cost while the repair was being completed. On top of that, they didn’t charge me for the oil change either. I walked away without paying a single dollar, which speaks volumes about the honesty, integrity, and customer first attitude of this dealership. shout out to Derik, Sam, Carson and Diego Loera for their professionalism and genuine care. They were upfront, transparent, and made sure I felt supported throughout the entire process. They went above and beyond, that gave me total peace of mind knowing my car was in good hands. This experience has earned my trust and loyalty. I highly recommend this dealership to anyone! They have bilingual staff which made my customer experience even stronger. I speak English but surly having the support from someone on my own language made my experience better. Thank you to Diego Loera for your support as well.
Dealer Response
Wow — thank you so much for sharing this incredible review! We’re thrilled to hear that Derik, Sam, Carson, and Diego were able to turn an unexpected situation into such a positive experience. Our team’s goal is always to stand behind our work, be transparent, and make sure our guests feel supported every step of the way. We’re grateful for your trust and loyalty, and it means so much to know you’d recommend us to others. We’ll be sure to pass along your shoutout to the team — they’ll love hearing this!
Maximum rating = 5
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