2001 N Bayshore Dr
Coos Bay, OR 97420

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Sales: 800-334-8696

Used Cars: 800-334-8696

Reviews of Coos Bay Toyota

Overall Rating:

3.2 (out of 5)

95% recommend this dealer

538 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Had oil change.

Reviewed by Joyce from Coos Bay, Or.January 06, 2026

Had oil change. They didn't tighten my plug. Lost my oil. Had transmission fluid changed.Didn't tighten the plug and leaked onto driveway. Had brakes put on 7 months ago. They sound like metal on metal, took back 3 times , did not fix. Now they lost a 50 year customer. I don't recommend them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Customer service stops with the sale.

Reviewed by Doug from OrNovember 04, 2024

Customer service stops with the sale. Questions go unanswered and phone calls are not returned. Promises of action disappear. After buying several toyotas, I may go back to ford because of them. Owner will not take a customer phone call.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Doug, Thank you for taking the time to share your review. It sounds like you had an underwhelming experience with us, and we want to make it right. Can you please contact me so we can chat further? I would really appreciate the opportunity to learn more about your visit. Thank you so much, Becky Hendricks 541-267-3121 becky@coosbaytoyota.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

This is a thriving business that meets a very wide range

Reviewed by Kit &JudyAugust 14, 2024

This is a thriving business that meets a very wide range of services for its customers, from parts to service to used and new vehicles! Its employees seem to have positive attitudes so that results in happy coworkers and, of course, happy customers!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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