Lassen Toyota

They convinced me to "save money" with a 6-pack of oil changes, but then tried to charge me for my second service. Worse: Made an appointment to buy 4 new tires, confirmed by texts and emails. Was told it would take "about 90 minutes, maybe a little longer." 2 hours later they told me they hadn't ordered the tires! To be clear: 2 hours into a 90-minute scheduled service, they hadn't ordered the parts! Insult: They're offering a whopping $30 off a total $805 installation to come back for the purchase.

I went to get my oil changed and they told me I was using the wrong oil. My father has been putting the same oil in all of our cars since before I could drive and they tried denying my oil ( again I have been using the same oil since I got the car back in 2017 its 2022). I told them to put it in and they said fine but my future services I cant provide my own oil first of all just because I am a woman doesn't mean I don't know what I am talking about! I asked you to change my oil not give me a auto service lesson! And I wont be going back anyways everyone in the office was making smart comments during my pay out!!!!

I took my toyota camry in for service and I love this place, they are so professional and attentive to the attention to detail. they wiped down my steering wheel before they drove my car in the service area and did a great job on my service for my vehicle. They are so friendly and I just love taking my car there.