Jim Norton Toyota OKC in Oklahoma City including address, phone, dealer reviews, directions, a map, inventory and more

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8401 Northwest Expy
Oklahoma City, OK 73162

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:30pm

Reviews of Jim Norton Toyota OKC

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1390 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

As Expected

Reviewed by Richard Johnson from Oklahoma City, OklahomaAugust 13, 2021

First service on new RAV4 Hybrid yesterday. The service was prompt and people were friendly. For first service I was satisfied. Would use again. Richard Johnson

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Richard, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Fantastic Experience

Reviewed by April from Oklahoma City, OKApril 22, 2021

ur salesman, Brandon Meadows, was amazing! It took us several days to decide on a car. He took his time and showed us Camrys in a variety of price ranges that fit our checklist. He was so kind and easy going about it! It was clear that he really cared about us being happy- not just the sale. My husband and I have bought several cars throughout the years. Brandon Meadows was by far the most honest and thorough salesman we've ever had! We would definitely purchase a car here again and would request him to assist us with the sale. Thanks, Brandon!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for writing about your visit with us! I am happy to hear that Brandon was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

2.8 (out of 5)

would not look at my car

Reviewed by Desiree from okahomaDecember 30, 2020

I was just in there a couple days ago and no one wanted to help me with my brake sensor

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

We would like to thank you for sharing this review. We appreciate your feedback and have shared it with our Service managers for review. We take our award-winning reputation & your feedback seriously, please know you can reach out to our Service Manager, Nolan Crick at any time: 405-506-6250, nolancrick@jimnortontoyotaokc.com. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

Overall Facilities N/A

Customer Service 2

Buying Process 3

Quality of Repair 1

Maximum rating = 5

About Jim Norton Toyota OKC

Jim Norton Toyota of OKC is a Toyota dealership for all of your Toyota and automotive needs in the Oklahoma City Metro Area. "Your Service is Our Pleasure" is the attitude Mr. Norton expects from us each and every day. We strive to go above and beyond to make sure that your visit whether for parts service or sales is one of the most enjoyable dealership visits you have had. When you can come to Jim Norton Toyota you can have your Toyota wishes granted. And let's face it: you deserve nothing less. Located on 8401 NW Expressway in Oklahoma City Oklahoma we know our job isn't finished until you're completely satisfied.

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