905 BRADY AVE
Steubenville, OH 43952
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | 8:00am – 1:00pm |
See all dealerships near Steubenville, OH that carry Toyota
Showing the most recent reviews from Cars.com and DealerRater.
Terrible experience!!!
This place is absolutely horrible!!!!! I took my truck in because the blower was not working. They called and said it was fixed. I went to pick it up and a panel/part was laying on passenger side floor. Turned on blower and it sounded like a helicopter taking off. I asked them to fix it. They called and said was fixed. I went back and blower ran okay but did not blow heat and the engine was making a loud clicking. I said it was not fixed. They called again and said it would be another 1k to fix heat. Already spent way to much. Took it somewhere else and had it fixed for 250. Do not go here!!!
Dealer Response
Hi John, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (740) 283-4131 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Maximum rating = 5
Honest dealings
I have purchased 2 vehicles from Team since 2019. They worked with me to get me close to the deal I wanted especially on the 2021 I purchased a few months ago. What amazed me the most is both the 2019 and 2021 vehicle I purchased there was a miscalculation with both. The 2019 Ford had misstated the payoff amount in my lease. The 2021 the taxes had been miscalculated. Both times, Team caught this mistake and sent me a check to pay me for the mistake. That is an honest dealership. They could have kept that money and I would have never known that a mistake had been made. Because of that, I will definitely be a return customer and will send my family and friends to TEAM to purchase a vehicle.
Dealer Response
Hi Dave, thank you so much for your positive comments about Team Ford! Please let us know if there is ever anything else we can do for you! Safe travels!
Maximum rating = 5
Selling Commercial Use Vehicles!
Overall selling a 2013 Toyota Matrix as a two owner vehicle is far from being honest! The truth is this was a commercial use vehicle. It had likely many drivers and clearly evident infrequent service. There is simply no ethics behind this dealer and a commercial use vehicle has far less value! Buyer beware!
Dealer Response
Wayne, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Team Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (740) 283-4131 and we will do our best to make this better. We hope to hear from you soon.
Maximum rating = 5
Team Toyota - OH Certified Sales Consultants have the unique ability to show you any brand of New or Pre-Owned vehicle at any of our three locations. Our staff has one goal, to make sure you get the absolute most value for your budget. We strive to create both a lasting relationship as well as an exceptional experience. The first step to accomplish this goal is making sure you work with the person that has taken the time to understand your needs from the minute you walk on our lot, till you enter our Business Office, where you are just a few signatures away from leaving with your new vehicle!
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