27000 Lorain Road
North Olmsted, OH 44070

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Sales: 216-503-2058

Used Cars: 216-503-2058

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Westside Toyota

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

3613 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

I would not recommend this dealership for service.

Reviewed by Hope from Bay Village, OhioJanuary 16, 2026

I would not recommend this dealership for service. I brought my car in for an oil change, tire rotation and alignment. They provided me with a list of items they said my care needed done. Most of which I knew was false as I keep my service up to date. The alignment which is what i brought the car in for is worse now than it was. They noted that the back was rusted and could not be adjusted. You wanted me to have other unnecessary work but couldnt speak to me about fixing what I actually brought the car in for.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hope, we're disappointed to see your frustrations listed here. We aim to provide thorough service, so it's concerning to know that you felt any of the necessary repairs we recommended were unwarranted and that there were any issues with your alignment. If you have any remaining concerns or questions about your visit, I would be more than willing to address them - please don't hesitate to give me a call. Best, Steve Vavrek - Service Manager - (216) 298-0058 - svavrek@fivestaronline.net

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Westside Toyota do very good job and services.

Reviewed by slterbrackJanuary 07, 2026

Westside Toyota do very good job and services. I am satisfied with them. Good rating.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to review Westside Toyota!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Tire rotation was performed in accordance with metrics

Reviewed by Jim from Westlake, OhioJanuary 07, 2026

Tire rotation was performed in accordance with metrics for this service. Aaron was knowledgeable, professional and provided excellent timely service. Car wash was a nice touch!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jim, we're pleased to hear that Aaron's professionalism stood out and you liked the car wash! Thank you for choosing Westside Toyota! Safe travels!

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

About Westside Toyota

The team at Westside Toyota would like to welcome you to our dealership in North Olmsted, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Toyota vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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