1903 Riverway Dr
Lancaster, OH 43130

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Sales: 740-654-3943

Used Cars: 740-654-3943

Hours Toggle

Sales Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Buckeye Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The only reason this dealer has a high rating is because

Reviewed by Adam Tobias from Lancaster, ohioAugust 03, 2025

The only reason this dealer has a high rating is because they bribe customers to take down negative reviews! My RAV4 had an oil change here and was grossly overfilled with oil. They asked i take down the picture of the oil dipstick and a reveiw and gave me a free oil change coupon. The very next oil change i check the vehicles oil level before leaving the dealership, and guess what i observed!! Oil was a half an inch over this full mark yet again. They took the car back in and re serviced. This time no appologies just the sense of being annoyed that they were asked to correct something that could destroy my car! Avoid these back yard mechanics at all cost if you value your vehicle.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I don't recommend used cars from here.

Reviewed by ANON CUSTOMER from Lancaster, OHDecember 03, 2022

I would stay clear of Buckeye Toyota. Selling used cars for top dollar but unwilling to perform critical maintenance. Why purchase a car and offer to perform the maintenance needed at your cost? Because they know it's needed? Newer car's engines will suffer severe damage when timing belts fail if not replaced according for manufacturer maintenance intervals. They should know this and perform all recommended maintenance, otherwise you might as well buy from a "buy here pay here". :(

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bought 54k tundra, I can’t get the spare key

Reviewed by Daniel Purdin from Columbus, OhioJune 22, 2020

Ive been trying to get ahold of my salesman andy armbruster since I bought the tundra on Friday May 29th. He told me the spare key was in the service department and he couldnt sort through the keys in a timely manner so he would send it to me. A week later i was in the area so I stopped by. He told me he checked and the spare wasn’t there so it would have to be made. He told me the key guy would be there in a couple weeks. He sent me an email a week later informing me that if I had any questions about my new tundra to contact him. I responded to that email asking for the spare fob again. No response. a week later ive texted him And three days later, still no response. It’s nice to know that Buckeye Toyota has no loyalty to their customers and will out right lie and not respond to customers that have tried contacting them for weeks. Once they have your money, they do not care about you. Ill update this review when/if they contact me, as asking nicely is simply not effective. I shouldn’t have to beg for a response to a spare fob that should have been given to me after spending 54k at your dealership. Maybe spreading the word around will get someone to move on this key fob for me.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Buckeye Toyota

Buckeye Toyota is your go-to spot for new and used Toyota cars in the Lancaster, OH area. We understand that there are several options to choose from when searching for a new vehicle, which is why we are so excited to help you find the new Toyota or used car that’s right for you.

Ready to buy? Get a price quote before visiting the dealership.

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