1500 Automall Drive
Columbus, OH 43228

Get Directions

Sales: 614-362-1773

Used Cars: 888-834-6852

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Toyota West Ohio

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1884 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great service, very helpful with the entire process.

Reviewed by Kjb20399June 14, 2025

Great service, very helpful with the entire process. Was not pushy and offered honest advice.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Excelent advice and service, no pressure to get extra

Reviewed by Santiago Partida June 09, 2025

Excelent advice and service, no pressure to get extra work done or undue services, thanks Toyota West my car is well maintained and in good shape. Lisa was very kind and knowledgeable, she explained all services needed and offered discounts available.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience! We're delighted to hear that Lisa provided excellent advice and service at Toyota West. It's great to know your car is well maintained, and we appreciate the positive feedback. Safe driving ahead!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

They were courteous and helpful with my time there I’ll

Reviewed by Moon from Columbus,ohioJune 02, 2025

They were courteous and helpful with my time there I’ll gladly bring my car back there again

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your support of Toyota West!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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