1500 Automall Drive
Columbus, OH 43228

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Sales: 614-362-1773

Used Cars: 888-834-6852

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Reviews of Toyota West Ohio

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1946 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Aaron Crum and Caleb Bare were extremely helpful and got

Reviewed by Richard and Marrisa from Columbus, OH December 01, 2025

Aaron Crum and Caleb Bare were extremely helpful and got us a great deal on a great car! Ask for them next time you’re there.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Richard and Marrisa, congrats on your new car! We’ll pass this along to Aaron, Caleb, and the entire team at Toyota West. See you again down the road!

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Maximum rating = 5

5.0 (out of 5)

Excellent service; professional sales person who listened

Reviewed by T7swlu_85@yahoo.comNovember 25, 2025

Excellent service; professional sales person who listened to my needs and provided me with exactly what I was looking for at a competitive price

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your feedback about our sales team! We hope you love your new ride and that we can work together again at Toyota West. Have a great day!

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Worked with Dave Bever to find a car for our son.

Reviewed by Dave Guy from Lewis Center, OhioNovember 22, 2025

Worked with Dave Bever to find a car for our son. Dave found multiple options and we ultimately purchased a Ford Fusion that fit into our sons budget, had low miles and a great maintenance record. Dave was very supportive, not pushy, and ensured we had everything we needed before leaving with the car. We did have on hiccup with our financing paperwork, originally the finance manager had our son purchasing the vehicle with a 19 month term but when we finished with all the paperwork it was 36 months, this was not a big deal as our son will pay it off in a year, but definitely confusing. We also had to have hit registration updated and played phone tag with finance for 2.5days but drove out to Toyota West and Veronica had everything updated in less than five minutes(she was also ahhmayzing) Our son has been beyond excited since having his first "new" car. We would definitely buy another car from Toyota West and Dave.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Dave, it’s wonderful to hear your son is loving his new car! We truly appreciate your patience and understanding through the process. Thank you for your kind words and for choosing Toyota West – we wish you and your son miles of joy ahead!

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Maximum rating = 5

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