4248 Morse Rd
Columbus, OH 43230

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Sales: 614-476-1979

Used Cars: 614-476-1979

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 8:00am – 6:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 8:00am – 4:00pm

Reviews of Toyota Direct

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

2003 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Certainly not the most nor the least in cost but always,

Reviewed by SstazDecember 01, 2025

Certainly not the most nor the least in cost but always, prompt, friendly, and reliable. I know my car is getting serviced correctly. Waiting area is also accommodating for work when it’s a longer service call.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had a great experience.

Reviewed by baker_dan2002December 01, 2025

I had a great experience. Eman was very knowledgeable and provided great service. The entire process was very quick and easy.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

My problem was not fixed, but I was told it was.

Reviewed by shirleyrae49December 01, 2025

My problem was not fixed, but I was told it was. There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and have been told it was from the bar holding the cover over the back/trunk vibrating. They said when they took it for a drive with and without that cover, that the sound disappeared. So that was my problem. It was NOT! I brought my car home and took the bar and everything out of my car and took it for a drive. The noise is STILL there. I worry about the safety of my vehicle!! I would like for a mechanic to ride with ME while I drive and they sit in the back to listen and hear what I hear!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Toyota Direct

Toyota Direct is central Ohio's largest Toyota dealer with over 1000 new and used cars available.
Proudly serving central Ohio since 1979 and conveniently located at I-270 and Morse Rd. near Easton.
Two years complimentary maintenance on new vehicles provided.

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