5711 Scarborough Blvd
Columbus, OH 43232

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Sales: 614-412-1805

Used Cars: 614-412-1805

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Germain Toyota

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

3125 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mrs Wilson is very professional, throughout and

Reviewed by Jimi LJanuary 08, 2026

Mrs Wilson is very professional, throughout and experience advisor. She has took care of me.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Jimi, Thank you for your feedback. We’re pleased to hear that Mrs. Wilson provided professional, thorough, and experienced care throughout your visit. Best Regards, Marcello Frustaci General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very much on-time.

Reviewed by dwikoffDecember 15, 2025

Very much on-time. Accuarate in work estimates. Waiting area is conducive for customer relaxation.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re so pleased to hear that your service was completed on time, the work estimates were accurate, and that you found our waiting area comfortable. We appreciate you sharing your experience. Best Regards, Marcello Frustaci General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

You are always there for me, you know that I depend on

Reviewed by Taeme Gebre-Egziabher from Reynoldsburg, Ohio December 12, 2025

You are always there for me, you know that I depend on your experience. If you find something which we didn't expect, you consult me before it is replaced or repaired.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Taeme, We are truly grateful that our team consistently provides the dependable, consultative service you rely on, always discussing unexpected findings with you before proceeding with any repairs or replacements. Your kind words have been shared with the entire service department. We sincerely appreciate your loyalty and look forward to being there for you whenever you need us. Best Regards, Marcello Frustaci General Manager

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Germain Toyota

At Germain Toyota of Columbus we work hard to get you into the vehicle you have always wanted. That new Toyota is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Columbus Ohio.

Germain Toyota of Columbus service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs let Germain Toyota of Columbus service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none.

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