2950 Mayfield Road
Cleveland, OH 44118

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Sales: 216-677-9630

Used Cars: 216-677-9630

Reviews of Toyota Cleveland Heights

Overall Rating:

4.1 (out of 5)

96% recommend this dealer

1428 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not shop this dealership.

Reviewed by ELISAUERBACHNovember 30, 2025

Do not shop this dealership. I went to Toyota Cleveland Heights on Black Friday. I was shopping their promotion of the Corolla LE for $3699 down, 39 months, $189 / month. After talking with sales associate AVAUGHN WELLS, I had my credit run (which is in the mid 700s) and was preparing to test drive. When AVAUGHN WELLS returned, his initial offer was for $361 / month. When I asked why the price was so high, he said the the Corolla LE offer I saw online was actually for the L model. And he added, they haven't actually sold that in 4 years. Obviously, this was an attempt to scam me. I left immediately. I received multiple follow up voicemails from AVAUGHN WELLS. In each, he explained with a new reason why the price was inaccurate. This is not a dealership with high moral standards!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought my car at Cleveland heights Toyota.

Reviewed by arkyweberNovember 12, 2025

Bought my car at Cleveland heights Toyota. At that time I bought a service contract. Took my car in for and oil change. I waited for my car. 2 & 3/4 to get my car back. This is unacceptable!!! They got their money, and that all that cared about!!!

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The sales personnel at this location, are quite

Reviewed by Veronica MainorOctober 28, 2025

The sales personnel at this location, are quite knowledgeable on the merchandise, whenever asked a question.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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