2950 Mayfield Road
Cleveland, OH 44118

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Sales: 216-677-9630

Used Cars: 216-677-9630

Reviews of Toyota Cleveland Heights

Overall Rating:

4.2 (out of 5)

96% recommend this dealer

1430 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Professional, welcoming, without being invasive.

Reviewed by Veronica MainorDecember 18, 2025

Professional, welcoming, without being invasive. I was given time to review their inventory, without being rushed, to make a decision

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Best dealership!

Reviewed by cchenDecember 15, 2025

Best dealership! Excellent staff. No pressure and no sales pitch. This is my 4th car from this dealership. People should come and know what a no nonsense, pleasant, and good car dealership experience should be.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not shop this dealership.

Reviewed by ELISAUERBACHNovember 30, 2025

Do not shop this dealership. I went to Toyota Cleveland Heights on Black Friday. I was shopping their promotion of the Corolla LE for $3699 down, 39 months, $189 / month. After talking with sales associate AVAUGHN WELLS, I had my credit run (which is in the mid 700s) and was preparing to test drive. When AVAUGHN WELLS returned, his initial offer was for $361 / month. When I asked why the price was so high, he said the the Corolla LE offer I saw online was actually for the L model. And he added, they haven't actually sold that in 4 years. Obviously, this was an attempt to scam me. I left immediately. I received multiple follow up voicemails from AVAUGHN WELLS. In each, he explained with a new reason why the price was inaccurate. This is not a dealership with high moral standards!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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