9101 Colerain Ave
Cincinnati, OH 45251

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Sales: 513-385-1800

Used Cars: 513-385-1800

Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:00am – 2:00pm

Reviews of Joseph Toyota of Cincinnati

Overall Rating:

4.4 (out of 5)

92% recommend this dealer

1660 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I was looking for a used car.

Reviewed by JoeJanuary 21, 2026

I was looking for a used car. I'm not a difficulty or demanding person. Joseph Toyota had the exact car I was hoping to purchase, other than the color which was not really a game changer. We negotiated a little better price and we had a sale. Joseph Toyota, the salesman, and financial manager were very professional, nice and accommodating. I was very pleased with the whole transaction/experience of buying this vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Joseph Toyota of Cincinnati are glad to have you as a customer.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They always do quality work.

Reviewed by Daniel12570January 21, 2026

They always do quality work. The service counter people are pleasant as well. We’ve had service done at a couple other dealerships and prefer this one for service hands down.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati. We look forward to having you as one of our valued customers for many more years to come!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My name is Ray Smith i purchased a used Toyota Tacoma hv

Reviewed by Raymond Smith from Hebron KyJanuary 18, 2026

My name is Ray Smith i purchased a used Toyota Tacoma hv from this dealership that wasn't the problem. The problem i had was the incompetence of the salesman Charles Cromer, you think a guy with 25 years of experience selling vehicles would not have to depend on the arrogant youths at this dealership to make a decision.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ray, thank you for your feedback. We're glad you bought a vehicle from us but we regret that your sales experience wasn't what you had hoped for. We appreciate your comments and will use them to improve our services in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8240

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Joseph Toyota of Cincinnati

Welcome to Joseph Toyota of Cincinnati! Located in Cincinnati Ohio Joseph Toyota of Cincinnati is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you will know our commitment to Customer Service is second to none. We strive to make your experience with Joseph Toyota of Cincinnati a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Toyota you have come to the right place.

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