5640 Market St
Wilmington, NC 28405

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Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 6:00pm

Reviews of Hendrick Toyota of Wilmington

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

2676 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Good customer service, timely and professional.

Reviewed by CindyB from Wilmington, NCDecember 02, 2025

Good customer service, timely and professional. Customer service representative kept me informed of repair costs and options as we went along the repair process until all issues and needs were resolved.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

4.0 (out of 5)

After service,Tech informed me of a serious timing cover

Reviewed by JR Wiggins from Wilmington, NCDecember 01, 2025

After service,Tech informed me of a serious timing cover seal oil leak that would cost $5800 to repair. Took to a local mechanic all it was was a oil pressure sensor leaking oil, $250.00 Beware!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Rodger Bookall, a service advisor checked me in.

Reviewed by Ralph B. from Wilmington, NCNovember 30, 2025

Rodger Bookall, a service advisor checked me in. He was courteous and prompt. Waiting area was clean with free coffee and bottled water. I will take my vehicle here again when I need service that I cannot handle myself.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ralph B., we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

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Maximum rating = 5

About Hendrick Toyota of Wilmington

At Hendrick Toyota Scion Wilmington our goal is to ensure that all of our customers are completely satisfied. Our team consists of true professionals dedicated to our customers. We challenge ourselves every day with standards of excellence to maintain customers for life. We are proud recipient of the President's Award. It is the highest honor a dealership can receive from Toyota and is only awarded to those dealerships who have demonstrated a commitment to Customer Service.

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