997 Folger Dr
Statesville, NC 28625

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00pm

Reviews of Flow Toyota of Statesville

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had a very good experience while purchasing my 2026

Reviewed by Dane Whitworth from Hickory NCJuly 23, 2025

I had a very good experience while purchasing my 2026 Toyota Crown at Flow Toyota Statesville. Jeff Robinson was easy to deal with, knew his product, and had my best interest at the center of the transaction. He listened to my needs and performed with the exact product that fit my requirements. This purchase was the best automobile buying experience I have ever had thanks to Jeff.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Dane, thank you for choosing Flow Toyota of Statesville and for sharing your excellent feedback about Jeff! We hope you enjoy your new ride, and we wish you safe travels ahead!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

1.0 (out of 5)

BEWARE!

Reviewed by Ashley from South CarolinaMarch 28, 2025

BEWARE!!!!! We bought a 2023 Toyota Sienna from them in November. First of all they delivered us the wrong van so all the original paperwork we signed was for a different vehicle. This was not discovered until weeks later. They REFUSED to send us Tags although that was promised to be delivered to us within 30 days. I'm sure this is a Huge cover up to hide the mess up. We called so many times and we're assured they would find out what's going on and call us right back which never happened. I would expect this from some small town side of the road used car dealership, but never from an actual Toyota Dealership... you would think you could trust them ...lessoned learned. This is still unresolved. Dealing with them after they get your money is an ABSOLUTE NIGHTMARE. Worst customer service ever!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ashley, I'm truly sorry to hear about the issues you've faced with your vehicle purchase and our customer service. This is not the experience we aim to provide, and I apologize for any inconvenience caused. I will reach out directly so we can address this situation promptly and find a resolution together. Thank you, Todd Harkins - General Manager (704) 872-2771

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Great Experience!

Reviewed by Riva Madden from Mooresville NC November 23, 2021

Kaleb ,Ass't Service Mgr. is awesome. He's courteous, with a pleasant attitude. Phillip,Mechanic explained what is going on with the car. He also was very pleasant. I had expected to remain at the dealership until repairs were completed. I sat for 5 minutes and was approached by Christine,Concierge. She was so pleasant and efficient . She offered a loaner car to me. I was so happy. This experience was great Thank you!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Flow Toyota of Statesville

Statesville New Toyota Dealer serving Lake Norman Hickory and Winston-Salem
Welcome to the Flow Toyota website. We're glad to have you!

Flow Toyota is conveniently located at the crossroads of I-77 and I-40 making our dealership easily accessible and within driving distance no matter where you hail from near the greater Charlotte area we're just 20 minutes from anywhere! We're proud to offer a great selection of vehicles and automotive services and resources and we promise great prices on all of them as well.

Flow Toyota strives to understand the needs and concerns of every one of our customers. We know your expectations are high and we aim to meet and exceed them at each opportunity. Our dealership enjoys the challenge and looks forward to proving our commitment to excellence!

We are among the most competitive dealerships in the area and proudly serve as Statesville's Toyota connection.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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