Bryan Easler Toyota

I’m very disappointed in this family owned dealership. What started out as a good experience unfortunately turned out very disappointing. I purchased a used 2017 Toyota RAV4 and it was “As Is” But the problem was something I think the dealership should have made an exception for. The vehicle runs great and drives great, we purchased it during daylight hours and the only thing we couldn’t check was the headlights. After arriving home that day from the dealership we decided to take a night ride and that’s when we found out the headlights were terrible. You couldn’t hardly see the road they were so bad. Someone had put aftermarket LED lights on the vehicle. I went to the parts store and spent $120 for halogen bulbs which after installing them weren’t much better. I reached out to the dealership to see what they could do to help resolve this issue, after all you can’t test headlights during the day. I was really disappointed with the attitude of my salesman. He quickly let me there was nothing they could do and that would something that would fall under my extended warranty. This wasn’t an issue of something breaking after I purchased it, this was one of those issues the car had and we didn’t know about and had no way of knowing it until we bought it. I will pay out of pocket to fix the problem and try to be more careful in the future about dealing with so called family owned dealerships. Obviously they don’t care about repeat customers!! Disappointed and would not recommend Bryan Easler Toyota of Hendersonville NC to anyone. Terry G

I just purchased my second vehicle from Bryan Easler Toyota and it was just as smooth and transparent as my Tundra a couple of years ago! I sourced and purchased a new RAV4 for my daughter that had exactly the options she wanted and priced accordingly! I drove from Charleston and everything was ready for signatures and delivery was very expeditious. Stephanie (owner), Mike (finance) and Jim (delivery) were all very helpful and genuinely nice during our visit while respectful of our time! Overall, this has been the best experience x 2 and I’ll continue to make the trip to Hendersonville for all future purchases!

The dealership is excellent. They completed the work in less time than promised, The waiting facilities were clean and quiet. Everything was great!