9101 South Blvd
Charlotte, NC 28273

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Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Town and Country Toyota

Overall Rating:

4.3 (out of 5)

92% recommend this dealer

775 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

The sales guy was great only thing that made it bad was

Reviewed by Stephen Boatwright, kerri Touchberry from Sumter , scSeptember 06, 2024

The sales guy was great only thing that made it bad was the finance guy said the seat package and some other package had to be included in the sale when I live almost 3 hours away and told him that but nothing was done would be 5 stars if I didn?t have to pay for something I won?t ever use

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

If price gouging is your thing this is your dealership.

Reviewed by Jay from CharlotteMay 01, 2024

If price gouging is your thing this is your dealership. Toyota makes cars with bad parts and town and country takes clear advantage of this by over charging for service. Don’t expect to bring your issues to the GM as he hides behind his staff and is unavailable. Typical Sonic automotive location. Overprice and under deliver. If you want to feel like cattle going into the slaughterhouse this is your place. They don’t care about you only their numbers

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Jay, we regret to hear that you had this experience with us. Here at Town and Country Toyota, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (704) 557-0586 to discuss ways we can better serve you in the future.

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Maximum rating = 5

5.0 (out of 5)

Really Great Experience

Reviewed by Barbara Boutin from Charlotte, NCMarch 30, 2024

I bought a 2024 Toyota RAV4 Hybrid. The experience was actually pretty easy and fun. We made a good deal and Elder was absolutely fantastic to work with. He was friendly, outgoing and we actually laughed a lot. He was very knowledgeable and explained the hybrid to me in a way I had not considered. I would absolutely recommend him as a sales associate!! I love my new car

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Maximum rating = 5

About Town and Country Toyota

At Town & Country Toyota/Scion a Sonic Automotive Experience we've eliminated everything people hate about car buying. Gone are the days of long waits and uncomfortable negotiations. Sonic Price is your assurance that you are getting a fair and transparent price right up front. Plus you work with one non-commissioned guide whose sole purpose is to help you find the vehicle that's right for you. In fact we've streamlined the process so much that you can be in and out in less than an hour if you wish. We did all of this for you our guests because we believe that every car deserves a happy owner.

Ready to buy? Get a price quote before visiting the dealership.

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