777 Brevard Rd
Asheville, NC 28806

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Sales: 828-484-3068

Used Cars: 828-484-3066

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 8:00am – 4:00pm

Reviews of Fred Anderson Toyota of Asheville

Overall Rating:

2.9 (out of 5)

69% recommend this dealer

434 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Chris J was very helpful and patience with me and my dad

Reviewed by Rachel R. from Asheville, NCNovember 15, 2025

Chris J was very helpful and patience with me and my dad while I am looking for used suv that is meet my exceptions and budget. We’re very blessed that he was the right person who goes and I was pleased that I bought it! Thank you Chris J!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi there! Thanks for taking the time to leave us a rating. We’re glad you stopped by and we’re here whenever you need us again. Take care.

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

1.0 (out of 5)

Truly shocking level of apathy, deception, and

Reviewed by pbrooke546April 23, 2025

Truly shocking level of apathy, deception, and incompetence. They told me my transferred plates would be registered after a couple of days. Months later when I went to the DMV to correct their paperwork mistakes, I was told I had been driving illegally with unregistered plates. They took months to file for my title, blamed it on my DMV and tried to sneak the late charges onto my bill. They put the incorrect bank for the lien so it was sent to a bank I had no auto loan with and 8 months after the purchase I still have no news or updates about where my title is. They made no effort to correct their mistake during this time.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there, we’re sorry to hear about the complications you’ve faced with your registration and title. We know how important it is for these processes to be handled accurately and in a timely manner, and we regret the frustration and inconvenience this has caused. Please reach out to our General Manager, Aaron Sumner, at ASumner@anderson-auto.net so we can address this directly and work to resolve the situation. Thank you for bringing this to our attention.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Buyer be ware.

Reviewed by fishpheremeApril 17, 2025

Buyer be ware. Purchasing a certified vehicle you pay more (sales pitch) not so. Crooks!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi there, we're sorry to hear about your experience. We aim to provide transparency and value with every sale, especially with our certified inventory. We’d like the opportunity to discuss this further and address any concerns directly. Please reach out to our General Manager, Aaron Sumner, at ASumner@anderson-auto.net. Thank you for your feedback.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Fred Anderson Toyota of Asheville

Fred Anderson Toyota of Asheville - Same Team - Same place - with same faces you have grown to love for over 25 years but now part of the Fred Anderson (Anderson Automotive Group) Family. The Anderson Automotive Group is a family owned & operated business with locations in both North and South Carolina including Toyota Nissan and Kia dealerships. Check out our website AshevilleToyota.com to learn more about what sets us apart even more! Have a question? Call us at 828-633-4121.

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