Queensboro Toyota in Woodside including address, phone, dealer reviews, directions, a map, inventory and more

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62-10 Northern Blvd
Woodside, NY 11377

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Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Queensboro Toyota

Overall Rating:

3.9 (out of 5)

73% recommend this dealer

30 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.7 (out of 5)

Don't believe what Hugo tells you.

Reviewed by oontz718 from woodsideAugust 31, 2019

Sales person never followed through on verbal agreements. Purposely misplaced paper work, driver's license, creating distractions, wasting time during the dealing process. Not a trustworthy individual. Get everything in writing before agreeing to anything. Just be careful he may lose the deal and re-write it differently from the original agreement.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process 2

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

BUYING EXPERIENCE WAS HORRIBLE . WORST EXPERIENCE

Reviewed by Claudia L from New York, NYMay 02, 2019

I had a horrible experience with a salesman name Andrew or Andres at this location. He was very very rude, disrespectful, unprofessional and practically (textually) told us to leave to another store. I was mesmerized with the treatment we were given at this point. As a professional, I will never treat another person with that demeanor. He treated us like we were asking him to gift us a car instead of listen to our needs in order to make a sale and conduct his business in the upmost professional manner. When I approached the manager ( who was mannerly) to tell him to please assign us to another sales rep, he didn't even acknowledged the fact that his sales rep was so unprofessional towards potential buyers. Instead he decided to speak to us directly. At this point, I was discourage and disappointed. We left the dealership with a bad taste in our mouth. People say first impressions matter and I totally agreed... I will NEVER, NEVER give my business to this dealership nor I will NEVER recommend them. At the end of the day,. we ended up buying 3 cars from another dealership who were totally the opposite and worked with us to close a deal. I am glad we did not leave our money with a company that DO NOT understand the importance of treating customers in the upmost respectfully manner. Perhaps I am generalizing but it is the dealership's responsibility to monitor the staff working at this location. Rest assured the owner of this dealership is probably not aware of how his staff conduct his business. At the end of the day, these sales representatives are the image of the company and represent the owner as well. Do yourself a favor and if you value your hard earned money, find another dealership who will A) treat you with respect B) not mislead you by making you believe that they are giving you a great deal. They are there to make money on any car deal and to make money to the dealership. They are not there to save you money. As you know, Sales people work on commission and not on a salary therefore, the more money they make on a car sale, the more money they put in their pockets. That's the nature of the business.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Leasing a Car

Reviewed by Martha Yepes from New YorkApril 24, 2019

I would like to thanks Andres Naranjo for his excellent service and professionalism, after visiting several dealerships finally find what I really wanted. Because of him, it got easier on the hard task of leasing a car

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Queensboro Toyota

Queensboro Toyota aims to be the NUMBER ONE Toyota Dealer in Queens NY. We will work hard to prove ourselves to you and to gain your business. We are eager to fulfill the sales and service needs of our local customers.

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