18406 US Rte 11 Outer Washington Street
Watertown, NY 13601

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Sales: 315-804-6128

Used Cars: 315-804-6072

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30am
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Waite Toyota

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

960 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is my 4th car from Waite Toyota and the process

Reviewed by HSASKIJanuary 14, 2026

This is my 4th car from Waite Toyota and the process remains transparent and seamless. Jessica Allen is amazing to work with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Experience was great 2nd vehicle I bought from them.

Reviewed by GARDENMOMJanuary 09, 2026

Experience was great 2nd vehicle I bought from them. Tyler was super very friendly love my four runner

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were very happy with our car buying experience at

Reviewed by KATHYSAL2000January 07, 2026

We were very happy with our car buying experience at Waite Toyota, definitely would buy again from them!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Waite Toyota

At Waite Toyota we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars trucks and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!

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