18406 US Rte 11 Outer Washington Street
Watertown, NY 13601

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Sales: 315-804-6128

Used Cars: 315-804-6072

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30am
Fri 7:30am – 5:00pm
Sat 8:00am – 3:00pm

Reviews of Waite Toyota

Overall Rating:

4.8 (out of 5)

99% recommend this dealer

954 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Waite Toyota provided us with a smooth experience and we

Reviewed by jlaloneNovember 30, 2025

Waite Toyota provided us with a smooth experience and we loved working with Joshua Cummings! He was exceptional

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

the survey said it all, no further commentary to offer,

Reviewed by RGAGNON0November 16, 2025

the survey said it all, no further commentary to offer, nothing else to say other than good by

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Josh, Tim and the staff were wonderful.

Reviewed by maccueNovember 14, 2025

Josh, Tim and the staff were wonderful. They answered all of our questions and worked with us to accommodate our requests. Our experience was great and the service was top notch. This dealership makes buying a car effortless. Thank you!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Your review means a lot!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Waite Toyota

At Waite Toyota we strive to make buying or leasing a vehicle a pleasant and rewarding experience. We have a brand new showroom to allow you more comfort as you shop for your Toyota and an all new state-of-the-art Service and Parts Building. Please review our extensive inventory of Toyota cars trucks and SUVs. We work hard to get you into the vehicle you have always wanted and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. The Waite Family has been proudly serving Watertown and Fort Drum since 1929. Give us a call or stop in to see us today!

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