1349 Route 9
Wappingers Falls, NY 12590

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Sales: 888-710-8805

Used Cars: 888-710-8799

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of DCH Wappingers Falls Toyota

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

7220 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My car dealer joe was an absolute outstanding man and

Reviewed by Wyatt ReganSeptember 09, 2024

My car dealer joe was an absolute outstanding man and gave me an amazing experience buying my first car with no xx.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great dealership Great cars Great salespeople Would

Reviewed by Robert September 08, 2024

Great dealership Great cars Great salespeople Would not buy a auto from any other dealership

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your kind words! We're thrilled to hear you had a fantastic experience with our dealership, cars, and sales team. Your loyalty means a lot to us, and we look forward to assisting you with any future auto needs!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I ordered 2 replacement keys for a 2019 sequoia that

Reviewed by DNH4September 08, 2024

I ordered 2 replacement keys for a 2019 sequoia that needed to be programmed. I was told if I purchased two keys at the same time the programming both for the 170. Tried many times to call and make an appointment but no answer, and tried different options over couple days. My wife had to drive there and then was met with attitude. Took 2 weeks to get an opening. At the appointment I was told it was 170 for each key which I asked why as it should be quick. I was told an hour each it takes. It took about a half hour and when I got my car back after the nys inspection I was told it did take a long time which I informed her that the video you sent me the tech said he just completed the programming. I asked if I can be charged to one fee and they said they have to book by the book vs actual time otherwise their techs will take 6 hours to do the job. Anyway, I purchased my car there and now reminded again why I don’t get service there. Service and $340 to program keys is unacceptable

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About DCH Wappingers Falls Toyota

DCH Wappingers Falls Toyota is home to a better way to buy a car. The concept that car-buying can be a hassle was the incentive for change introducingHassle-Free Pricing.DCH Wappingers Falls Toyota's low Hassle-Free price is highly competitive formulated after extensive monitoring of sales throughout the Hudson Valley. Be assured that you're receiving a straight forward price which is clearly posted on every one of the displayed vehicles. The car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car buying was meant to be.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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