Toyota
New Car Dealership in Smithtown, NY
Overall Rating
4.1/5
Read dealer reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Ask about our Smithtown Toyota 4Life Program!
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Smithtown Toyota's Toyota-trained mechanics can help.
Smithtown Toyota Reviews
Overall Rating
4.1/5
27 out of 34 people recommended this dealer
Overall Facilities:
3.5/5
Smithtown Toyota
Reviewed by Dave M.
in New York
October 22, 2020
I had a great experience buying my new RAV4 from Smithtown Toyota. I highly recommend working with Jillian Arthus in sales and Sean Dietz in Finance. Both are a pleasure to work with, respectful of your time and have the highest level of integrity.
Dropped the ball for 3 months
Reviewed by Kevin K
in ST JAMES
August 29, 2020
Can't say much for this dealership or the Finance Manager John Ferranola. My warranty was never submitted correctly by the dealership when I purchased the vehicle. I paid for a warranty that I dont even have! I'm up to 14 phone calls, numerous unanswered voicemails and 5 emails. Forget getting a call back. The issue is STILL not fixed. We are going on 2 months here......I even spoke to the General Manager who promised me I would get a call back the next day. Guess what.....no call. If I didn't live out of state I would be in that showroom in a heartbeat. This is absolutely ridiculous.
Excellent
Reviewed by Kelly128
in Long Island, NY
May 19, 2018
Kind, responsive and professional. I highly recommend them! Lou Bilous, my sales agent, was outstanding! He Went out of his way to help me and answered all of my questions. He was also very funny! I would definitely work with him again.
