2120 Central Avenue
Schenectady, NY 12304

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Sales: 855-315-5316

Used Cars: 855-315-5316

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun 11:00am – 5:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Lia Toyota of Colonie

Overall Rating:

4.9 (out of 5)

93% recommend this dealer

1443 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

All the work was performed and in a lesser time that I

Reviewed by Ken from Schenectady, ny December 10, 2025

All the work was performed and in a lesser time that I thought. Professionally and Justin informed me as the work was being done.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Ken, We're so pleased to hear that Justin kept you informed throughout the process and that all work was completed professionally and more quickly than expected. Clear communication and efficient service are priorities for our team, and Justin exemplifies this approach. We appreciate your business and look forward to serving you again.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I rated this Service Center (five stars) basically

Reviewed by Toyota FanDecember 08, 2025

I rated this Service Center (five stars) basically because the service advisor, Art Palazzolo, was professional, knowledgeable and customer focused. He greeted me as soon as I came in for my appointment, understood my concerns and kept me posted on the progress. I suggest the management of Lia Toyota take a look at their service prices. Based on my experience of getting my car serviced in the higher cost of living Boston area (which I've traveled to quite frequently), Lia Toyota prices seem to be even higher in comparison. Wait for coupons or specials, if you can. Overall, five stars for Art Palazzolo and the above suggestion for management.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We truly appreciate your five-star rating and for recognizing Art Palazzolo's professional, knowledgeable, and customer-focused approach at Lia Toyota. Knowing that he greeted you promptly, listened to your concerns, and kept you informed means a lot to us. Thank you also for your candid feedback about our service pricing, we value this input and will share it with our management team. We're grateful for your business and for highlighting Art's excellent service!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional.

Reviewed by Jerome from Schenectady, NYDecember 06, 2025

Very professional. Lia Toyota kept me informed about what my car needed and how long it was going to take for being serviced.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Jerome, We appreciate your feedback. Lia Toyota’s dedication to keeping customers updated on service needs and timing reflects our commitment to professional care.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lia Toyota of Colonie

Lia Toyota of Colonie offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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