Dorschel Toyota in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

3399 W Henrietta Rd
Rochester, NY 14623

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Sales: 855-564-0202

Used Cars: 855-564-0240

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Dorschel Toyota

Showing the most recent reviews from To see all reviews visit

Overall Rating:

4.1 (out of 5)

50 out of 66 people said they would recommend this dealer

1 (out of 5)

False information

Reviewed by Cathy in RochesterMay 10, 2021

Told me I had to buy a warranty to get the loan which was a lie and it’s illegal to say but at the time I didn’t know so I spent $2500 on a warranty I didn’t need or use. The service is great but the salesman are liars and deceitful. He also told me it had a owner manual in it and it didn’t and they told me tough luck we’re not giving you one now there’s no proof he said it.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Trying to save others

Reviewed by Syed in Henrietta NyOctober 01, 2020

I tow my car after deer hit i lost my personal stuff from inside car and from the trunk. Around $400 So please. Please never go there collection shop .no body takes responsibility .

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Toyota Sales Rep

Reviewed by Danthewiz in Honeoye FallsJune 03, 2018

Bryon was attentive, informative and helpful throughout the buying process. He helped me understand all the features and how to use them. When I picked up the car it had all the options for the agrred upon price and was the desired color. Bryon has called to follow up and answered all my questions. This was a positive buying experience and I love my C-HR.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Dorschel Toyota

Welcome to Dorschel Toyota! We invite you to come visit our new showroom and service center on West Henrietta Road! You've come to know Dorschel for our high quality new vehicles but you may not know that Dorschel also has the largest selection of certified used vehicles. Even better our Comp Check pricing guarantees that our one price is the very best price!

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