3399 west Henrietta road
Rochester, NY 14623

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Sales: 585-475-1700

Used Cars: 585-475-1700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00pm – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Bob Johnson Toyota

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

806 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My sales rep was Ryan Stevens, and he was AMAZING!

Reviewed by catherinesloveDecember 30, 2025

My sales rep was Ryan Stevens, and he was AMAZING!! We never felt pressured, and he was so patient with us. He gave us a nice deal on a 2025 Rav4. Everybody at the store was so friendly. I was afraid I was going to deal with a pushy salesman, but that was not the case with Ryan!! Thank you, Ryan! This was the first time I was not stressed buying a car :) The store is really nice too! Very clean and had a beautiful fireplace! I highly recommend Ryan as your next sales guy!! :) He is so calm, and I am not!! lol Thanks for everything! We love the car!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I bought 2 Rav-4s last year, and I bought a 2018 Lexus

Reviewed by RSNovember 21, 2025

I bought 2 Rav-4s last year, and I bought a 2018 Lexus from Kodjo, he sold me all 3. Customer Service to Kodjo is number 1. I won’t buy another car from Bob Johnson, If Kodjo isn’t there.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sales representative who assisted me was very helpful.

Reviewed by Fernando from Auburn, New YorkOctober 11, 2025

Sales representative who assisted me was very helpful. She is quick to reply and very knowledgeable about the process.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Bob Johnson Toyota

At Bob Johnson Toyota, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Toyota vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Toyota Prius, Camry, Corolla, RAV4 or Tacoma of your dreams in your driveway, on your terms.

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