4141 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-648-4141

Used Cars: 716-648-4141

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of West Herr Toyota of Orchard Park

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

984 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service has always been very good.

Reviewed by Jim_dillerNovember 29, 2025

Service has always been very good.I have been quite satisfied with the service and courtesy.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was my first time purchasing a new vehicle.

Reviewed by Alex Ariemma from Buffalo, NYNovember 25, 2025

It was my first time purchasing a new vehicle. Bill Vogel(sales), Cord Polzin(sales), and Corey Kaczmarczyk(Financial service mgr.) all made the experience very pleasant. Very friendly, professional, and knowledgeable. Highly recommended.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

It was easy to set up an appointment, when I arrived for

Reviewed by Gaius.beckerNovember 25, 2025

It was easy to set up an appointment, when I arrived for my appointment every thing was ready and they documented what I wanted and I waited in waiting area. Service work was completed in timely manner and I was back on the road

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Herr Toyota of Orchard Park

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Ready to buy? Get a price quote before visiting the dealership.

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