4141 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-648-4141

Used Cars: 716-648-4141

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of West Herr Toyota of Orchard Park

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

988 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Many thanks to Bill Vogel Jr and Cord Polzin for finding

Reviewed by Ted Tempinski & Suzanne Weir from New Lenox, ILJanuary 15, 2026

Many thanks to Bill Vogel Jr and Cord Polzin for finding us a new Tundra w/8 ft bed. Worked out a dealer trade and had it delivered to us. We live in New Lenox, IL which is quite a ways (536 miles) from Orchard Park, NY. We had been looking for two months, no dealer in our area could find on or spend time looking! Thanks to Bill & Cord for going the extra mile for us. We now have a beautiful silver metallic Tundra w/18 ft bed in our driveway.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

I had an amazing experience with Cheri and Desiree.

Reviewed by Kelvins Reyes from Cheektowaga,NYDecember 30, 2025

I had an amazing experience with Cheri and Desiree. They really help me a lot with the process. I absolutely love the 2024 Ford Bronco that they got me on. Thank you so much.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Simply an outstanding experience from start to finish!

Reviewed by Ron Kiener from Clarence Center, NYDecember 12, 2025

Simply an outstanding experience from start to finish! Over the past year, we purchased three vehicles—a Ford Bronco, a Jeep Renegade, and most recently a Mazda CX-5—and each experience has been exceptional. The level of service, attention to detail, and professionalism have consistently exceeded our expectations. Highly recommend working with Billy and Cord as your go-to sales experts when choosing your next vehicle. They make the entire process smooth, enjoyable, and stress-free.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About West Herr Toyota of Orchard Park

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

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