4141 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-648-4141

Used Cars: 716-648-4141

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of West Herr Toyota of Orchard Park

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

952 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Emily and the rest of the West Herr Team were AWESOME and

Reviewed by MissyJune 13, 2025

Emily and the rest of the West Herr Team were AWESOME and easy to work! I will be referring them to anyone car shopping!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great buying experience.

Reviewed by dorthlawrenceJune 06, 2025

Great buying experience. Michael and Courtney were great. I would recommend West Herr to anyone looking to purchase a car.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Derek did an amazing job finding us our new car ,the

Reviewed by Dean from west falls , nyMay 31, 2025

Derek did an amazing job finding us our new car ,the whole process was quick and easy and we got our car in just 5 days !

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About West Herr Toyota of Orchard Park

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

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