Toyota
New Car Dealership in Monsey, NY
Overall Rating
4.7/5
Read dealer reviews
Interstate Toyota Scion is pleased to open its doors for business. We are here to serve all of your new and preowned, service, parts, and accessories needs for both Toyota and Scion. We strive to be the best Toyota and Scion dealer in the New York and New Jersey area. We are proud to be partnered with Rockland Community College. Come visit our showroom at 411 Route 59 in Airmont, NY. Thanks for visiting Interstate Toyota Scion.
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Interstate Toyota Reviews
Overall Rating
4.7/5
155 out of 164 people recommended this dealer
TOTAL HARASSMENT!
Reviewed by M F
in Monsey, NY
October 25, 2020
TOTAL HARASSMENT!
Nagging, harassing, and unceasing solicitation phone calls. A long time ago, I once filled out a form online to view a price on a vehicle, which was SO OVERPRICED, I had no interest. I didn't even call them or go for a test drive and ever since they don't stop calling me. They call about once a week, and leave a voicemail. To date I have counted NEARLY 30 VOICEMAILS, that's way too much! It's always Cynthia or Sherley. And they want to know "if I still have interest in a new or used vehicle..." JEEZ! NO! I have no interest! Obviously I don't, cuz it's literally been many months and I have not expressed any interest at all, obviously I bought a car elsewhere. Or maybe I didn't. What's the difference?! There is none.
If a customer is not interested, obviously the customer is not interested, the reason does not matter. I'll never buy a car from them. Just wish they'd stop HARASSING me already. Bottom line, sales tactic or not, they're jerks for operating like this, and its an awful way to win a customer.
(Oh, p.s. they're also WAY OVERPRICED, the real reason I didn't go there in the first place. You'll find plenty of better deals elsewhere, so don't waste your time.)
Horrible service, WORSE “Management”
Reviewed by Chloe
in Airmont, NY
July 21, 2020
Service department is trash and can’t even put on tires correctly so had to get them rebalanced elsewhere. “Management” is xxxx to employees and customers alike, and in obvious need of anger management classes and therapy. You Will be ripped off here!
Service Experience at Interstate Toyota
Reviewed by james gould
in boca raton,FL
September 17, 2016
Scheduled a 10am appointment, car was in the work bay by 10:05. Mark Gibbs, Service Advisor, was excellent. Checked status of vehicle for recalls and other possible issues. Was very pleased with the attention he gave me and the car. Will refer others to this toyota repair facility and suggest they ask for Mark. Customer service was exceptional
