6157 S Transit Rd
Lockport, NY 14094
Sales: 716-625-8444
Used Cars: 716-625-8444
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 9:00pm |
| Tue | 7:00am – 9:00pm |
| Wed | 7:00am – 9:00pm |
| Thu | 7:00am – 9:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 6:00pm |
See all dealerships near Lockport, NY that carry Toyota
Overall Rating:
4.4 (out of 5)
89% recommend this dealer
837 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased a silver Pearl Rav 4 XLE From Don Kreher
I purchased a silver Pearl Rav 4 XLE From Don Kreher extremely knowledgeable sales consultant he goes over and beyond! Search no more, Basil Toyota is absolutely the best rated dealershipin our area, I can testify to that !
Dealer Response
Thank you for being one of Don's loyal customers!
Maximum rating = 5
This dealership has an excellent waiting lounge with many
This dealership has an excellent waiting lounge with many amenities such as free wifi and free coffee. Staff is friendly and service was prompt.
Dealer Response
We are so glad you enjoyed the wifi and coffee!
Maximum rating = 5
We had a very positive experience purchasing a new Toyota
We had a very positive experience purchasing a new Toyota RAV4 from Basil Toyota. I coordinated much of the process on behalf of my parents, and from start to finish the team was professional, transparent, and respectful of our time. Cole Murrell was excellent to work with. He was responsive, straightforward, and never pushy, even when we had a lot of questions and wanted to carefully review the details. Cole clearly explained the pricing and paperwork, made sure there were no surprise add-ons, and followed through on everything he said he would. He made the process feel organized and low-pressure, which we really appreciated. The trade-in process for an older vehicle was handled smoothly, and overall the experience felt honest and collaborative rather than rushed. Most importantly, my parents felt comfortable and well taken care of, and they left feeling confident in both their purchase and the dealership. They’re looking forward to continuing their relationship with Basil Toyota’s service department going forward. Overall, this was a smooth and stress-free buying experience. Cole set clear expectations and delivered on them, which made a big difference. I would absolutely recommend Basil Toyota, and especially Cole Murrell, to anyone looking for a professional and customer-focused dealership.
Dealer Response
Thanks for the great review! We are so proud to have Cole as an employee!
Maximum rating = 5
Mike Basil's personal philosophy is that the dealer needs to be available open and honest to the customers. This combined with Basil Toyota's overall philosophy is to be the easiest place to buy or lease a car without hassles is why we have the highest customer satisfaction service department in Western New York. Basil Toyota also boasts consistent Sales and Service Excellence Awards among other prestigious awards.
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