215 E Fairmount Ave
Lakewood, NY 14750

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Used Cars: 716-483-1596

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 5:00pm
Tue 9:00am – 5:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 5:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 2:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of LUV Toyota

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The sales staff was very helpful with my new Prius lease.

Reviewed by yaegleNovember 26, 2024

The sales staff was very helpful with my new Prius lease. Couldn't have expected anything more and would definitely go to Luv for any future business

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Poor service.

Reviewed by DcwilNovember 04, 2024

Poor service. Dealership is not customer driven. Service manager was too busy to deal with a customer because she had a meeting. I ended up making calls to Toyota for assistance to resolve issue. I was warned of this before I purchased the vehicle, that service was an issue at Luv Toyota, but I bought there anyway. Advice, check your receipts because Luv Toyota neglected to record a problem in a previous service call. Service techs and service scheduler did a good job identifying the problem and deserve a 5, but the upper service manger is very poor and deserves less than a 1.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone at Luv Toyota in Lakewood, New York,was

Reviewed by Jill Delaney Tom Delaney from Ischua, NYFebruary 29, 2024

Everyone at Luv Toyota in Lakewood, New York,was knowledgeable, professional, very helpful and friendly during the process of buying our new Highlander. All the paperwork was prepared and ready for our signatures, the auto was prepped and ready to go and our tutorial on the equipment was superb. We especially appreciated the assistance of Kelly in finance, Kayla who provided an thorough and easily understood tutorial and Al, the manager, for all his help in coordinating the entire process. Great Dealership!!! Thank you!!!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About LUV Toyota

We appreciate you taking the time today to visit LUV Toyota. Our goal is to give you an interactive tour of our new and used inventory.

At LUV Toyota we have a knowledgeable and dedicated staff with many years of experience helping our customers get the vehicles they LUV.

Please do not hesitate to contact us with any questions you may have. Our staff LUVs to answer any and all inquiries in a timely fashion.

Ready to buy? Get a price quote before visiting the dealership.

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