Steet Toyota of Johnstown

I’m leaving this review because I don’t understand how a massive company like Toyota can sell me a damaged vehicle as a Brand-New vehicle (2022 Toyota Tacoma) and get away with it!!. I understand that Toyota didn’t realize that the factory installed roof rack was improperly installed at the factory which caused water to run down the inside of the interior which caused mold to grow throughout the inside of my interior and airbags leaving an overwhelming smell of mildew but that is exactly what happen. The water also ran throughout the inside of the dashboard which caused massive electrical damage, I’m sure this truck will have electrical issues for as long as it runs. This truck spent over 6 weeks is the shop and has been to the dealership multiple times, but Toyota will still not give me my money back. Be smart and don’t buy a Toyota as they obviously don’t care at all about customer values. It’s a shame that a billion-dollar company like Toyota treats their loyal customers (not anymore) this way. Toyota should be very ashamed of how they treat customers!!! Terrible!

My daughter and son in law bought truck from there. had issue right off the getgo. Took a month He told the brakes weren't right. Fixed nothing Recently tried to contact General Manager. More thana few times. Left messages no return or response. Ervice guy was rude as well very un settling experience. All we wanted was to return truck and get another vehicle off the lot. They got 2 hard working . Now there stuck with a truck . Unprofessional

The team was great, Carmello really took care of my needs and moved the transaction through quickly. We were able to hone in on a good deal and close for the right car at a good rate.