Williams Toyota Of Elmira in Elmira including address, phone, dealer reviews, directions, a map, inventory and more

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951 County Rd 64
Elmira, NY 14903

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 5:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 5:00pm
Sat 8:30am – 4:00am

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 4:00pm

Reviews of Williams Toyota Of Elmira

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

159 out of 162 people said they would recommend this dealer

1 (out of 5)

Was completely ripped off

Reviewed by Gunnar P in Horseheads, NYJune 04, 2021

Van was towed in and called them ahead and said I think the started has gone bad. They call me after they get the van and say 'they think the starter had gone bad and they might need to replace the alternator'. I ask why the battery is always fully charged. I had already checked it. 'Oh OK I guess we might not have to do that then.' Calls back about an hour later. 'When was the last time you had the timing belt replace?' I don't know, how much is that going to run. OK fine you can replace them. Calls back a 3rd time, 'All the breaks and routers and drums need replace they are completely shot.' That's interesting I just had it in to another garage about a month or 2 ago and they said the back were fine for quite a while and the front had at least 6 moths to a year left. 'Well I guess the back are not gone but I recommend the front'. OK how much, fine do the front. Go to pick car up to what I think is a little over a$1000, nope over $2000 and they did a bunch of other stuff I never agreed to like flushing the radiator and replacing the radiator pump. Remember me saying I had it in another garage about a month or 2 ago to have it worked on. It was to have the pump and rotator flushed. If you want to be completely ripped off, this is the place you should take your vehicle. They will replace every thing (if it needs it or not) and charge you inflated prices.

Customer Service 2

Buying Process N/A

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

toyota rav 4

Reviewed by Linda in Bradford, NYMarch 05, 2021

They are great at selling vehicles, but when it came to needing service, they have very poor practices. I purchased the vehicle from them in 2018, had the computer repair number for the problem my car currently has, and they would not tell me if the problem was under warrantee. "Their repair people needed to inspect the vehicle and if the repair was under warrantee, there would not be a fee, but if it was not under warrantee there would be a $125.00 fee" - just to let me know the information I already know about the car's issue!!! I believe this to be an unethical practice and will never purchase another vehicle from them because of it.

Customer Service 1

Buying Process 4

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Great Experience

Reviewed by Karin in Horseheads, NYJuly 17, 2017

My salesman Ray was very friendly and knowledgeable. He was able to show me the features of several different cars I was interested in which helped me make the right purchase for my needs. The other staff was also friendly from the sales manager to the finance person. Great experience.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Williams Toyota Of Elmira

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