Hoselton Toyota in East Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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50 Marsh Road
East Rochester, NY 14445

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Hoselton Toyota

Overall Rating:

4.2 (out of 5)

77% recommend this dealer

93 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I purchased 6 new Toyotas from Hoselton since 2007.

Reviewed by FrankJD4919June 13, 2022

I purchased 6 new Toyotas from Hoselton since 2007. I am satisfied with the vehicle purchase experience. They have over 100 employees and must earn enough to support them so I understand this need. Whenever I take my car in for service, I always get the list of recommended services. I check their recommendations against the Toyota required maintenance list, they always recommend much more than required. My car sits in the garage all winter and doesn't meet the severe duty category. One time they recommended a battery maintenance service for $95! I will keep going to Hoselton since I believe they are the best of the dealerships.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 4

Quality of Repair N/A

Friendliness 4

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Smooth process, great car, great staff.

Reviewed by sober2200May 30, 2022

Smooth process, great car, great staff. Got my new vehicle sooner than expected, Great Dealership!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not work with Gwen Zannie

Reviewed by River from Rochester, NYSeptember 17, 2021

I would not recommend doing business with their used car sales rep, Gwen Zannie. She assured me before our appointment that Hoselton will beat or meet any KBB cash off and any competitor offers. As soon as I got there she started telling me the complete opposite. I would never have even set up an appointment had I known this. Then she started tailoring my KBB information to make a number that was better for her. She kept trying to convince me that my information was inaccurate yet I showed her a picture of my exact description of my truck. She didn’t care and gave me by far the lowest offer of 4 different dealers. I don’t appreciate being called a liar or having my time wasted. She was just trying to pull a fast one and I don’t like that. I went and sold to another dealer immediately after.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

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