50 Marsh Road
East Rochester, NY 14445

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Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Hoselton Toyota

Overall Rating:

3.6 (out of 5)

76% recommend this dealer

97 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Poor service

Reviewed by Di from ChurchvilleNovember 26, 2023

Picked up my 2024 Rav 4 yesterday. Very disappointed. I asked for all of the features of my current Rav4. They said it would take about a week to get it. I was notified it was in. Got to the dealer and was immediately ushered to process my payment. No test drive. No explanation of the features of the vehicle. Upon driving it home I was nearly clipped on the 490 because of a vehicle in my blindspot. I didnt realize this vehicle dd not have the features I asked for such as the blind spot indicator. It is also missing other features I asked for. Hoping Hoselton will make this right tomorrow when they are opened.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Jake H.

Reviewed by Kollyn CNovember 07, 2023

Jake H., at Hoselton Toyota, went above and beyond to find myself, and my daughter, the exact cars we were looking for. He continued working with us to get us the lowest payment possible, beating out other dealers in the area. If you’re ever looking for a car, I would highly recommend Jake H. Definitely an amazing car buying experience!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi Kollyn! Thank you for the 5-stars and the wonderful review! Jake and the team at Hoselton Toyota make customer satisfaction their top priority. We are so glad that it looks like they succeeded for you and your daughter. Remember when you're ready for service, our factory trained technicians will be here too. Enjoy your new vehicles and Welcome to the Hoselton Family!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Love our new car! The showroom nice!

Reviewed by Alex and Sue Barr from Dansville, New YorkOctober 07, 2023

Hunter was a great salesman; very helpful and friendly. We would definitely deal with him again! Thank you for a nice experience😊Everyone in the showroom was cheerful and welcoming!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

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