780 South Valley Drive
Las Cruces, NM 88005
Sales: 575-915-3594
Used Cars: 575-915-3594
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | 7:30am – 5:30pm |
See all dealerships near Las Cruces, NM that carry Toyota
Overall Rating:
3.5 (out of 5)
90% recommend this dealer
325 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Service was not the best and was lied to more than once
Service was not the best and was lied to more than once during my visit. I was told I could not get the military discount and was told I couldn’t register my car in a state of my DL. My car was not ready even though I was approved and signed everything. I was told the salesperson will deliver my car to me the next day. I was hoping I still received a full tank of gas once the salesperson drove my car to my apartment. No, it was not full. I had to contact corporate to get assistance. I received a phone call the next day and received great service from the manager. I did not receive great service from the salesperson and the finance guy.
Dealer Response
I’m glad we were able to speak on the phone and work through all the details you mentioned. I’m truly sorry to see this review a few weeks later, especially after we had resolved the issues together. I appreciate your patience and understanding, and I’m glad we could address your concerns. If you need anything else or have any further questions, please don’t hesitate to reach out. Best regards, Pedro Hernandez General Manager Viva Toyota
Maximum rating = 5
Battery died in a Saturday under warranty (left voicemail
Battery died in a Saturday under warranty (left voicemail that day). Warranty actually expired the end of that day. They did not cover it under warranty on Monday. Long time customers.
Dealer Response
I’m truly sorry to hear about the issue with your battery and the experience you had with us. I understand your frustration, especially as long-time customers, and I apologize for not being able to cover the battery under warranty. We certainly want to support our loyal customers, and I regret that we couldn’t resolve this in a way that met your expectations. If there's anything I can do to help or if you'd like to discuss this further, please feel free to reach out directly. Your satisfaction is important to us, and I’d love the opportunity to make things right. Best regards, Pedro Hernandez General Manager Viva Toyota
Maximum rating = 5
Bad Communication, Dishonesty, false claims, Dirty
Bad Communication, Dishonesty, false claims, Dirty workmanship overtighting, stripping vital parts. Reproven from Professional Establishments
Dealer Response
Hi Lupe, I apologize for your recent experience and any inconvenience caused. We take feedback like yours seriously and would appreciate the opportunity to address these issues directly. Please feel free to contact me so we can work toward a resolution. Best regards, Pedro Hernandez General Manager Viva Toyota
Maximum rating = 5
Get to Know Us, Your New Toyota Dealership Serving Las Cruces, El Paso TX, Alamogordo, Deming and Silver City At Viva Toyota of Las Cruces, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Toyota Camry, Corolla, RAV4, Avalon and Tacoma models on display, we’re here to help put you behind the wheel of the right new or used vehicle for you. But, we don’t consider that the end. Viva Toyota of Las Cruces offers a wide range of other services as well, which you’ll experience from the moment you choose your next car. For instance, our team of Toyota lease and loan specialists make it a priority to help you drive home in the vehicle you’ve chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Toyota parts that you can buy, as well. It’s just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Viva Toyota of Las Cruces can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We are located on the Texas/New Mexico border and can be found at 780 S. Valley Dr, Las Cruces, NM. We’re happy to continue the conversation, discuss new models, and answer any questions you might have.
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