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See all dealerships near Farmington, NM that carry Toyota
Showing the most recent reviews from Cars.com and DealerRater.
Horrible service
I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.
Dealer Response
Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Webb Toyota does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Webb Toyota Team
Maximum rating = 5
I have purchased 4 toyota vehicles from Webb.
I have purchased 4 toyota vehicles from Webb. The vehicles are great. The service is horrible. While utilizing the Free Toyota Care, the shop did not perform all of the required work. This ended up costing me an early tire replacement. Then, my vehicle was involved in an accident. I wanted to get it repaired by a toyota dealer. I called to see about getting it repaired at the Webb body shop. I was told that since I didn't have State Farm insurance, the wait would be three months. Seems they give priority to State Farm vehicles. What a way to treat customers. I will probably still buy toyota vehicles, but Webb will never see another dime of my money.
Maximum rating = 5
Webb Toyota is a smaller dealership with an emphasis on
Webb Toyota is a smaller dealership with an emphasis on personal attention to details be it service or sales.
Maximum rating = 5
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