730 State Route 23
Pompton Plains, NJ 07444

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Sales: 973-841-4955

Used Cars: 973-841-4273

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 1:00pm

Reviews of Crestmont Toyota

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

509 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Staffs are very friendly, making me comfortable to deal

Reviewed by Shirley June 04, 2025

Staffs are very friendly, making me comfortable to deal with them. They have patience to explain and answer my questions. Is good to deal with this dealership.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Dan Card our rep was so cool, relaxed, didn't pressure us

Reviewed by hansen_williamMay 31, 2025

Dan Card our rep was so cool, relaxed, didn't pressure us and gave us an honest experience.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Granted, I haven't actually purchased the vehicle yet,

Reviewed by Ray from Brooklyn, NYApril 28, 2025

Granted, I haven't actually purchased the vehicle yet, but I've had a very good experience working with Crestmont Toyota so far. They contacted me almost immediately upon receiving my inquiry, and have been very helpful so far. One thing that I really appreciate is we've communicated entirely by email and text -- due to my job, I can't really take personal calls during the workday. I'll update my review after my car arrives in July!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Dealer Response

Thank you for the kind words and for sharing your experience with Crestmont Toyota so far! We're thrilled to hear that you've had a very good experience, and that our team was quick to respond to your inquiry and has been very helpful throughout the process. We’re especially glad that our communication via email and text has worked well for you—flexibility and respecting our customers' schedules is something we take seriously. We look forward to your vehicle’s arrival in July and can’t wait to help complete your purchase. Thank you again for choosing Crestmont Toyota—we appreciate your trust and will be here every step of the way!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Crestmont Toyota

As a family owned business we pride ourselves on creating the best customer experience for everyone. Our team has a great collection of personal experience that helps our customers in their car buying process. Unlike some dealerships, we do not pressure our customers and instead let them guide their own car buying process while we stand next to them every step of the way. Our friendly and knowledgeable staff creates a casual and comfortable atmosphere for our customers because we believe that is how the car buying process should be.

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