Toyota
New Car Dealership in Morristown, NJ
Overall Rating
4.1/5
Read dealer reviews
We at Toyota of Morristown in Morristown want to be your choice if you are looking for a new Toyota. We know you have plenty of choices if you want to buy a new RAV4 or Highlander.
And that’s why we will do what it takes to earn your business. And when you stop by our place for a test drive, remember to print out this handy resource guide with our address, hours, directions and a map.
Our certified mechanics know how to keep your new Toyota fine tuned and safe. So if you are in Morristown or the surrounding area, check out Toyota of Morristown!
Toyota of Morristown Reviews
Overall Rating
4.1/5
69 out of 87 people recommended this dealer
Overall Facilities:
2.3/5
terrible experience after sale
Reviewed by Lin
in New Haven CT
January 22, 2020
We bought a car from this dealership almost two months ago. The sales people were delightful to work with and we remain appreciative. Unfortunately almost two months later, we have not received the car registration. Our temporary registration expired about a month ago. The person who is in charge of this has kept us in the dark about where she is in getting the registration, rarely answers an inquiry (phone or email), and never returns a voice message. In the only case she contacted us directly (January 7th), she wrote "HELLO I NEED YOUR CT ADDRESS TO OVERNIGHT YOU SOME PAPERWORK." We gave her our address but have not received anything yet today. As we called back to double check, she would hide again. Today, almost two months after we drove the car away from the dealership, we have no idea where they are in processing the registration of the car, are hopeless, and exhausted.
Terrible service
Reviewed by Annie
in Morristown, NJ
January 06, 2020
I used to go to Hudson Toyota to get my oil changed and have my 27 point inspection. They have always been honest with me and let me know if anything needed to be fixed on my car. I recently moved to Morristown and switched to getting my oil changed here instead. I expected the same great service, but that is not at all what I received. As part of the 27 point inspection, they should check my brakes. Not only did they not check my brakes, they lied on my paperwork and said they were “green” back in August. That was impossible because back in April, my brakes were “yellow” according to Hudson Toyota. In December, they did not bother checking them at all and that was when I found out my brake pads were completely gone and were grinding on my rotors. I called them to ask what happened and to speak with a manager. The manager never picked and never called me back after I left a message. If this is the type of service I receive after spending years changing my oil with Toyota, I am NEVER going back. Might as well go to an auto shop and get my oil changed there since it’s so much cheaper and they will check my brakes for free.
Pleasant and easy experience
Reviewed by Jeff Z
in Livingston, NJ
January 29, 2016
I was initially contacted by Jack Tuminaro after I submitted an online request for additional information on a Corolla. Jack T provided the information I needed after several emails and phone calls. This initial interaction was a surprisingly pleasant experience. I was ready to come in to test-drive a vehicle and to discuss pricing. I arrived at the dealership and felt immediately welcomed at the reception desk. I did not feel "targeted". I was introduced to Marlon Roberts (Client Advisor) who was already aware of the communication I've had with Jack T and knowledgeable on the vehicle (features, pricing, etc.) I was interested in. We test-drove the car and came back to review some numbers (I did bring a calculator). I also met with Alvin Delgado (Sales Manager). He and Alvin were personable and easy to deal with. Everything was transparent with the pricing. Pricing was extremely competitive. I left the dealership (without much sales pressure) to review the sales offer at home. I returned a few hours later and finalized the purchase. I arranged to come in the next day at a specific time and drove off with my new car easily within 35 min after arriving at the dealership. This was a surprisingly pleasant and easy car buying experience.
