750 NJ-36
Eatontown, NJ 07724

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Sales: 877-280-9242

Used Cars: 877-281-0423

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Galaxy Toyota

Overall Rating:

4.5 (out of 5)

93% recommend this dealer

1009 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unbelievably poor service - both customer and vehicle!

Reviewed by upsetMay 27, 2025

Unbelievably poor service - both customer and vehicle! Not at all accommodating in any way - over $500 charged for a normal battery!! Incredibly rude receptionists, my husband called 17 times over a 2 day period to find out about a car they had for 3 days and no answer! The entire dealership was a bad experience and we have been Toyota customers for years - but this dealership and service was awful.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We're sorry to hear that you had a negative experience. Please know that we take your feedback seriously, and we appreciate you bringing this to our attention. If you would like to discuss this matter further, please call our Manager, Frank Greco at ext. 3142.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I am in NY state and found the dealerships here poor.

Reviewed by rfpaintcorpMarch 25, 2025

I am in NY state and found the dealerships here poor. I found Galaxy Toyota and they had the car I wanted. GR corolla. They were fantastic to deal with from start to finish. This is a GREAT dealership

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for the kind words! We're thrilled to hear that your experience at Galaxy Toyota was exceptional and that we could help you find the car you wanted. We truly appreciate your feedback and are glad you had a great experience with us from start to finish. Enjoy your GR Corolla, and we look forward to serving you again in the future!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

If you can buy cash, get the title in hand same day, and

Reviewed by Beebop.RocksteadyMarch 24, 2025

If you can buy cash, get the title in hand same day, and register it yourself, then and only then, buy here. Otherwise, run for the hills. Dealer finger points at neighboring state over titling and registration delay, provides no evidence that anything was submitted to my state of residence, raise their voices over the phone to interrupt, and now just refuse to take our calls. With no title and dealer refusing to renew temporary registration, we now have to appeal to the state of NJ and BBB for mediation... spare yourselves.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

We apologize for falling short of your expectations. Your feedback is important to us, and we'll do our best to address the issues you've raised. If you would like to discuss this matter further, please call our GSM Miguel Rodriguez at ext. 3108.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Galaxy Toyota

Galaxy Toyota in Eatontown NJ treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 837-7445

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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